front desk manager

front desk manager United Kingdom

The Upex Group
Full Time United Kingdom 24294 - 12.04 GBP HOURLY Today
Job description

The Upex Group are seeking a skilled and professional Assistant Reception Manager to join our team. As an Assistant Reception Manager, you will be responsible for providing excellent customer service and creating a welcoming and friendly atmosphere for our guests.

Location: Brighton Seafront

Pay Rate: £11.68 per hour

Responsibilities:

  • Greet guests and provide them with a warm welcome.
  • Check guests in and out of the hotel using the hotel's computer system.
  • Respond to guest inquiries and provide information about the hotel, its amenities, and the surrounding area.
  • Handle guest complaints and resolve issues in a timely and professional manner.
  • Assist guests with their luggage and coordinate transportation arrangements.
  • Take and process guest reservations and room assignments.
  • Ensure the front desk and lobby areas are clean and tidy at all times.
  • Follow all hotel policies and procedures.

Requirements:

  • Prior experience as a previous reception and leadership experience within the hotel industry
  • Strong communication skills, both verbal and written.
  • Proficient in using computers and various office software.
  • Excellent customer service skills and a positive attitude.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Must be able to stand for long periods of time.

We offer competitive compensation, ongoing training and development, and a friendly and supportive work environment. If you are passionate about providing exceptional customer service and enjoy working in a fast-paced environment, please submit application. We look forward to hearing from you!

Job Types: Full-time, Permanent

Salary: £11.68 per hour

Benefits:

  • Company pension

Schedule:

  • 8 hour shift
  • Overtime

Work Location: In person

About The Upex Group

Revenue: Unknown / Non-Applicable
Size: Unknown
Type: Company - Public
Website: www.upex-group.com

front desk manager
The Upex Group

www.upex-group.com
Addlestone, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Public
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