front desk manager Chippenham, South West England, England
Job description
An excellent opportunity has arisen to join our team as a Reception Team Leader. If you enjoy working in a busy, caring environment and have a flexible and adaptable approach with a customer service focus you may be the person we are looking for to join our valued team. This position has the opportunity for full time hours however this is open for discussion. Hours are variable from 07:45-18:30 Monday-Friday.
Team Leader responsibilities include:
- Organise staff rotas including holiday cover
- Approve annual leave requests
- Be the 'go-to' person for complex reception queries
- Attend meetings as required
Receptionist Duties:
- Greet and welcome patients in a professional and friendly manner
- Answer and direct phone calls.
- Arrange appointments
- Perform general clerical duties, such as filing and photocopying
- Provide excellent customer support to patients and visitors
Skills:
- Strong organisational skills with the ability to prioritize tasks effectively
- Attention to detail for accurate data entry
- Excellent verbal and written communication skills
- Familiarity with Microsoft Packages for email, calendar, and document management
Preferable to have previous experience in a GP surgery and/or with SystmOne.
If you are a motivated individual with excellent communication skills and the ability to multitask effectively, we would love to hear from you.
Please submit your resume along with a cover letter detailing your relevant experience.
Job Types: Full-time, Part-time
Part-time hours: 20-37 per week
Salary: £11.90-£12.45 per hour
Benefits:
- Company pension
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Chippenham: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Work Location: In person
