front desk manager Wimbledon, England
Job description
Hours: Full time - 42.5 hours week on average on a rota, to include early and late shifts.
Job Type: Full-time
Hourly rate: up to £11.42
Join The Team!
*Proud to be awarded 2020 New car dealership of the year, Used Car dealer Group of the year, Car Supermarket of the year*
As a Reception Manager you will be responsible for providing an exceptional, professional customer experience to our customers whilst they are at our site. This begins with greeting the customer and collecting the required details to ensure that they receive the service we seek to provide.
You will be expected to provide a helpful and professional service, answer face to face inquiries as well as over the telephone. Other administrative tasks such as processing the daily post and answering emails will also be part of this role. You will manage the reception team to ensure your team is working to the best of their abilities This is a high energy role suitable for someone who can be an ambassador for our brand within a fast-paced, busy environment.
The suitable candidate will possess excellent organisational skills, be a strong communicator and will possess the skills to deliver an accurate, timely and professional service. The successful applicant will have good IT skills and be competent in the use of multiple Microsoft platforms. Experience within a busy office environment would be preferred, however, full training will be given.
Person specification
- A well-presented, confident individual who is comfortable communicating to a diverse customer base
- Good communicative skills (oral and written)
- Exceptional customer service skills/a positive attitude to customer care
- Strong organisational skills
- Honesty and integrity
- Demonstrates a flexible approach to work that is focused on “getting the job done”
- Acts proactively to add value and follows up to ensure problems remain solved.
- Team player
- Effective time management and flexibility in working patterns needed
- Literate, numerate and proficient computer skills
Work remotely
- No
Job Types: Full-time, Permanent
Salary: Up to £11.42 per hour
Benefits:
- On-site parking
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Work Location: In person
Expected start date: 17/07/2023
