Job description
Job Description
Job title: Freelance Business Administrator
Place of work: Hybrid Charity: National Tremor Foundation
Working hours: 15 per week Salary Range: £12 per hour
Description of the Charity:
The National Tremor Foundation (or NTF as we are known) is a charity where we aim to provide help, support and advice to all those living with all forms of neurological tremor irrespective of age. The foundation is a charity dedicated to people with tremors – its mission is to provide advice, support, publish information and promote research.
Reports to: Chair Supervises: Trustees
Works with: Trustees, Digital Size of the work team: 1-10
Consultant, Support Group Co-
Ordinator, Support Staff, Volunteers, members of the public
Job purpose:
To help support with the co-ordination of the NTF, its Trustees, Digital
Consultant, Support Staff and Volunteers by driving the day-to-day activities forwards.
Duties & responsibilities:
- To become a recognisable face for the NTF and actively engage with trustees, volunteers, professionals, and members of the public through email, social media, telephone, face to face and virtual engagements
- To manage the NTF enquiries email box, triage, reply and signpost queries to the most appropriate person
- To assist the with the management of content of the website under the direction of the Digital Consultant
- To be a point of contact for and maintain our events calendar with the guidance of the Support Group Coordinator
- To create and schedule social media posts within Facebook, Twitter and Instagram with support from other members of the team
- To help organise events including seeks and securing venues, management of invoices, arranging speakers, supporting trustees and support group coordinator with travel arrangements etc.
- To assist with the creation of newsletter
- To assist with supporting volunteers with the organisations and co- ordination of fundraising events
- Schedule Trustee meetings developing agenda, minutes and following up of action plans
- Any other reasonable request within the post holder’s skill set
Working conditions:
- Freelance/contract
- Home based/Hybrid
- Occasional evenings and weekends in contracted hours
- Requires own IT and office equipment
Minimum level of education:
- GCSE Math’s grade C or above
- GCSE English grade C or above
- A level or equivalent in IT related subject
Skills required:
- Good working knowledge of Microsoft applications including word, excel and MS Teams
- Good working knowledge of other digital systems and technology
(training can be provided for specific tasks requiring any specialised knowledge)
- Minute taking
- Agenda setting
- Diary Management
- Events Organising
- Fundraising
- Organised
- Digital cloud-based filing
- Attention to detail
- Report writing
- Email management
- Generalised administration tasks
- Able to identify opportunities to improve on existing services
Competencies required:
- Excellent communication skills with a range of people in varying roles
- Compassionate
- Problem solving ability
- Able to use initiative
- Know when to seek advice and support
- Able to work independently and part of a time
- Excellent time management
- Flexible working to meet the need of the NTF
- Proactive
- Understand and comply with data protection regulations and confidentiality
Qualifications/trainings required:
Evidence of minimum level of education
Prior experience:
- Minimum of two years previous administration experience required
- Knowledge and prior experiences of working with different IT packages including word, excel, teams etc.
- Knowledge and prior experience of using social media, Facebook, Twitter and Instagram for professional use
Other:
- 2 referees will be required to support this application
- A Disclosure and Barring Service (DBS) check will be required
Job Types: Part-time, Freelance
Part-time hours: 15 per week
Salary: £12.00 per hour
Benefits:
- Flexitime
- Work from home
Schedule:
- Flexitime
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Language:
- English (preferred)
Work Location: Remote
Application deadline: 31/07/2023