Former Tenant Advisor Remote
Job description
Join Our Team as a Former Tenant Advisor!
Are you passionate about supporting communities and making a real difference in people's lives? Are you ready to take your career to new heights with a leading housing association? If so, we have the perfect opportunity for you!
As a Former Tenant Advisor within Longhurst Group, you will play a crucial role in the recovery of current, former, and other debts while working closely with our dedicated legal enforcement team. This is a permanent position, offering you stability and the chance to make a lasting impact on the lives of our tenants.
Key responsibilities:
- Monitor accounts and implement effective legal enforcement actions to recover outstanding debts.
- Provide vital support to the Legal Enforcement Manager and Officer, as well as the housing teams, by preparing eviction approval reports and legal papers.
- Handle court applications for issues related to anti-social behaviour, rent arrears, and breaches of tenancy.
- Learn to complete eviction approval forms and make core applications, gaining valuable skills in the process.
Why this could be perfect for you:
- Learning and Growth: This position offers a fantastic opportunity to develop your expertise in completing and making court applications and income recovery exposure.
- Diverse Responsibilities: You will monitor former tenant and recharge accounts, as well as shared ownership and leasehold arrears reports, actively recovering outstanding debts.
- Invaluable Exposure: Work alongside housing officers and legal enforcement managers, participating in the preparation of legal papers and court applications.
- Building Relationships: Utilise your excellent interpersonal skills to foster strong relationships and maintain effective communication.
To be successful you will ideally possess:
- Experience in effectively managing casework and monitoring accounts.
- Excellent interpersonal skills to establish and maintain strong relationships.
- A drive to succeed, ensuring the best outcomes for our tenants.
Join our dynamic team and become a vital part of our mission to create thriving communities and improve lives. As a Former Tenant Adviser, you will have the opportunity to make a meaningful impact on the lives of those we support while developing valuable skills for your professional growth.
What you receive from us
- 28 days annual leave plus bank holidays
- Pension Scheme
- Life Cover (as part of pension scheme membership)
- Health Care Cash Plan
- Free Eye Tests
- Investment in your personal development through our extensive learning and development opportunities.
- Family friendly, carers leave plus other paid leave
- Employee Assistance programme
- Wellbeing Support
- Free flu vaccinations
- Carers Networking Group a platform to support Unpaid Carers
How to apply
Please click apply now to submit your CV today. In the event of high applicant volumes we reserve the right to close this advert and CV submission window early.
We do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application.
Vetting Requirements
The important things - We can only consider applications from candidates who have the right to live and work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. If you are the successful candidate, original proof must then be provided before your first day.
Naturally working with our customers, we need to complete pre-employment checks before you join us. This role is conditional upon receipt of two satisfactory references (one from your current employer). We also need you to tell us what you have been up to over the past 5 years as a minimum in terms of employment history. This could include carer duties, travel, seeking work, education, employment, training, or volunteering.
Equal Opportunities
As an equal opportunities’ employer, Longhurst Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We pride ourselves on looking after our colleagues and as part of our commitment we are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities.
We aspire to have a greater diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join Longhurst Group.
