foreign service officer Cambridge, East of England, England
Job description
Fancy spending a year in the beautiful city of Cambridge, with food and accommodation provided?
We have just the opportunity, as our Student Services Officer. This role combines the duties of a House Parent within our boarding facility, added with managing arrival and departures of our students and generally taking care of any student queries.
We’re a fast-paced, vibrant English Language School, based in the Cambridge. We welcome hundreds of young adults from overseas each year. We provide English language courses and support students with their accommodation, safety and well-being. We also offer a wide range of activities and excursions. As Student Services Officer, you will be the first port-of-call for their questions ranging from checking them in/out, accommodation queries, to adjusting to life in Cambridge.
This is a 1-year contract and will involve working weekends and sometimes into the evenings. You will also be responsible for the emergency on-call phone on a rota basis, supporting new students with their arrivals.
The post offers full-board accommodation as this is a residential position. A full job-description is available on our company website.
Here’s a little of what it takes to be a Student Services Officer:
- Experience of working with international students or in a residential setting is useful to the role
- Additional languages are of benefit
- A can-do attitude is essential. You’ll need to think on your feet and enjoy problem solving
- You will need to be a skilled communicator
- Be customer focused, able to support our students with confidence and sensitivity
- You will be comfortable working with databases and MS Office packages
- You have a sense of fun and are not afraid to get stuck in
Here’s what’s in it for you:
- Full-board accommodation is provided
- Full time role (37.5 hours per week), offering training and development from within a supportive team
- Paid overtime if worked on-call
- 5 days per week
- Working in a fun, multicultural environment
- Wellbeing packages, Wagestream, Employee discounts and more
Who are we? For more than 70 years we have been providing high quality English Language and activity courses for young learners. We offer 3 fantastic study locations within the UK with a wide range of courses to choose from including English Language and activities, creative Art & Design, sports, and academic preparation courses.
Stafford House International is part of CATS Global Schools (CGS), a leading education group committed to inspiring the next generation of world shapers
OUR COMMITMENT TO SAFEGUARDING
Stafford House and CATS Global Schools are committed to safeguarding and promoting the welfare of our students and expect everyone connected with the organisation to share this commitment. All positions are subject to safer recruitment Pre-Employment Checks in line with KCSIE guidelines which includes an enhanced DBS check (DBS process paid for by CATS Global Schools), 2 references and if applicable, an overseas police check
OUR COMMITMENT TO INCLUSION AND DIVERSITY
We are committed to diversity, inclusion and belonging. Building on our core values - Pioneering, Persevering, People - we pledge to deliver a series of events, guest speakers and focus groups to ensure we offer respect and understanding to all communities
AND FINALLY
What are you waiting for? We look forward to hearing from you. Good luck!
Job Types: Full-time, Contract
Contract length: 12 months
Salary: £22,000.00 per year
Benefits:
- Canteen
- Discounted or free food
- Health & wellbeing programme
- Relocation assistance
Application question(s):
- Do you have experience of working with international students?
- Are you aware that this is a residential role, involving working weekends and evenings?
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: 000862
Expected start date: 21/08/2023
