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Job description

FOH

The Mariners Hotel is now hiring a FOH team member. This role will require the flexibility to work evenings and weekends, as well as day time shifts.

Previous experience in a similar setting will be advantageous although full training will be provided.

Must be aged over 18.

As a FOH team member, you will be responsible for serving drinks, taking orders, serving breakfast, making cocktails, checking people in and out.

Skills required for the role :

· Ensure a high standard of personal hygiene and presentation

· Maintain standards of excellence, in customer service, etiquette, and knowledge

· Take customer orders and use every opportunity for suggestive selling

· Serve food and beverage to tables and satisfy every customer's need

· Ability to mix cocktails and create drinks to order - training will be provided

· Welcoming any later arrivals, showing them to their rooms, and answering any queries

· Ability to take phone calls, answer queries where possible, and taking vital information for any that require further action

· Dealing with customer feedback and providing adequate solutions to customer complaints

· Work collaboratively as a team with all other departments within the hotel as required

· Adhere to all H&S, COSHH, and Food Safety requirements at all times

· Be aware of and observe all safety and security procedures and report any hazards or incidents to the manager immediately

· To perform other incidental and related duties as required and assigned.

· Maintain high standards of cleanliness

Job Type: Part/ Full time

Salary: £11.00 per hour

Benefits:

Tips

Employee friends and family discount

On-site parking

Holiday pay (28 days)

Details:

18 +

Part or full time

3 - 5 Days a week

Weekends required
8-hour shift

Training provided

More hours available

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Job Types: Full-time, Part-time, Permanent, Fixed term contract
Part-time hours: 24-35 per week

Salary: £11.00 per hour

Benefits:

• Company events
• Company pension
• Discounted or free food
• Employee discount
• Flexitime
• Free parking
• On-site parking
• Store discount

Schedule:

• 8 hour shift
• Flexitime
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Performance bonus
• Tips

Work Location: In person

Reference ID: FOH