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JOB TITLE: Pass Runner

JOB REFERENCE: PR 07/23

REPORTING TO: Restaurant Manager

HOURS: Full Time. Shifts primarily 4-5 days out of 7 including weekend work.

JOB LOCATION: Fratelli, Galgorm

SALARY: £11.42-£12.92 payscale

About the role:

As a Pass Runner, your main job will be to deliver the dishes promptly to the guest and providing excellent customer care. Meaning ‘brothers’ in Italian the Fratelli brand concept is to welcome guests into a family-friendly, informal environment where the focus is on simple yet quality cookery and a warm welcome.

Job Description:

Main duties will include, but are not limited to:

• Serve food professionally and efficiently ensuring our guests have everything they need.
• With training, have full and complete knowledge of all food/beverage and wine menus enabling you to help with any guest queries.
• Cleaning and resetting tables and keeping all areas of the restaurant neat and tidy.
• Carrying out daily duties as required by the restaurant management team.
• Directing any guest complaints to the Restaurant Manager.
• Ensuring that your knowledge of the Resort and facilities is up to date in order to upsell to guests if the opportunity arises.
• Making sure your personal appearance and uniform are in line with the required Restaurant standards at all times.
• Observe all Company and Statutory Fire, Health, Safety, and Hygiene Regulations.
• Attend any training that has been set up to aid your personal development.

The Person:

Applicant must:

• Have at least 1-year of previous waiting experience.
• Have a passion for the hospitality industry, great food, and great service.
• Be an excellent team player with a positive and friendly attitude.
• Have a flexible approach to working shift patterns and be available to work morning, daytimes, evenings, and weekends.
• Have strong communication skills and be able to multi-task.
• Have a sense of pride in the delivery of high standards of presentation and the Galgorm Collection brand.

Perks of the job!!

We’re passionate about service, our guests, and, of course, our people. Whether you are new to Hospitality, fancy a different career path or want to extend your knowledge, Galgorm Collection can offer you an endless amount of opportunities. Why work for us? Click here to find out more! https://www.galgorm.com/why-work-with-us.html

We reserve the right to enhance the criteria to aid shortlisting and, in the event, that we receive large numbers of applications only those that are shortlisted will be contacted.

Please be aware that by applying for this post you are consenting to Galgorm Collection processing the information you have provided for the purposes of Recruitment and Selection for this role. Further details available in our Job Applicants Privacy Policy available on request from our HR department

GALGORM COLLECTION ARE EQUAL OPPORTUNITY EMPLOYERS

Job Type: Full-time

Salary: £11.42-£12.92 per hour

Benefits:

• Canteen
• Employee discount
• Gym membership
• On-site gym
• On-site parking

Schedule:

• Weekend availability

Work Location: In person

Reference ID: PR 07/23