Food Service Assistant Nottingham, England
Job description
Band 2
Job overview
We require proactive and hardworking staff to work as part of a team within Catering Services.
The role involves being an integrated part of the ward team providing Food and beverage services to the patients and maintaining the highest standard of cleaning to food preparation areas at ward level, ensuring at all times the highest degree of cleanliness, safety and care.
Hours of work are 35 per week 7.30am to 3pm on a rota basis which will include weekends and bank holidays.
Main duties of the job
Food Service experience is desirable though full training will be given. Responsibilities will include Food and Beverage services to patients at ward level and daily cleaning tasks such as hard floors, equipment such as dishwashers, fixtures and fittings Replenishment of disposable commodities, i.e., soap, gel and hand towels as required and the removal of waste from ward kitchens to designated collection points.
In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.
Working for our organisation
Our organisation is driven by our strategic objectives and organisational values and we look for people who are strongly aligned with them.
Our Team is tight knit and work well together.
Annual Leave starts at 27 days a year plus bank holidays. There are also a number of staff discounts via NHS Discounts website
Detailed job description and main responsibilities
CATERING Service Duties
Inform patients about the Hospital’s food offer and the procedure for any ad-hoc requests and help them to make an informed choice from the range of foods and beverages.
Order food using the hospital’s electronic ordering devices.
Liaise with nurses, caterers and dieticians to ensure patients food, nutrition/clinical needs and preferences are identified and met.
Identify patients not eating sufficiently to the Nurse in Charge.
Ensure appropriate feedback is given on the patient’s food service experience e.g. quality, quantity and choice.
Provide information to the next food service assistant who is on duty using the guidelines provided to ensure a seamless service.
Store food in accordance with manufactured guidelines and food safety legislation.
Offer patients a choice of hot & cold beverages, as and when required a minimum of 5 times a day.
Ensure a regular supply of fresh water is provided to each patient throughout the day.
Serve the patients their choice and portion size of main dish, vegetables and accompaniments in an appealing and appetising way. Offer second portions if required.
Ensure patients with special dietary requirements receive the appropriate food following liaison with the dietician or nurse.
Identify appropriate meal choices to meet patient’s needs/preferences.
Movement of food to wards/RDU as required adhering to food safety legislation.
Maintain adequate stock levels to meet the needs of the patient e.g. milk, bread, tea, coffee, cereal, and preserves.
Identify shortages of crockery and cutlery to the Facilities Team Leader.
Ensure an appropriate supply of crockery and cutlery is available.
Ensure efficient and safe use of cleaning equipment.
Prepare the patients eating environment (day room/bedside table) to the standards stipulated in the ward manual according to where the patient wishes to eat, to ensure a relaxed environment.
Clear cutlery/crockery and clean dayroom/bedside table following service promptly.
Clean all surfaces and equipment in the kitchen according to the daily cleaning schedule.
Carry out daily and weekly cleaning tasks as directed through the cleaning schedules and complete the required paperwork.
Person specification
Training and Qualifications
Essential criteria
- Food Hygiene Certificate Level 2
- Knowledge of cleaning/hygiene COSHH procedures
- Ability to undertake NVQ level 2 in food service
- Knowledge or ability to understand working practices for providing a patient food service
Experience
Essential criteria
- Previous experience of working in a customer/patient focused environment.
- Principles and criterion of Hazard Analysis of Critical Control Points (HACCP), COSHH
Physical Skills
Essential criteria
- Frequently required to exert moderate physical effort for short periods of time by loading and unloading food trolleys
- Moderate bending and stooping will be required when loading and unloading food trolleys.
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Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are currently under-represented at NUH.
Covid-19 vaccination: remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We continue to encourage our current and potential colleagues to get vaccinated. For helpful advice and information about the Covid-19 vaccination and how to access visit: https://nottsccg.nhs.uk/covid-19/covid-19-vaccinations/
Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.
Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application
Salary: The quoted salary will be on a pro rata basis for part time workers.
Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
Skilled Workers Visa: We welcome applications from individuals who require a skilled worker visa in line with the Home Office regulations. NON-UK/NON SETTLED candidates may not be appointed, if a suitably qualified and skilled UK/SETTLED candidate is successful at interview stage as it is unlikely that the Trust is able to satisfy the Home Office Visa requirements
ID and Right to work checks: NUH authenticate all ID and right to work documentation such as passports, visa’s and driving license through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.
Consent:
- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
- Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£41.90 for enhanced and £21.90 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
