Job description
Food & Beverage Team Member - Full Time
HI London - Sutton
The Opportunity
Our fabulous food and beverage team members have a passion for creating memorable guest experiences. You will be part of a great team delivering high-class food and beverage experiences in this hotel.
You will be working, passionately to engage in conversation with guests preparing their food and beverage orders, using upselling opportunities, and making guests smile.
You will be responsible for preparing the restaurant and bar for service, ensuring high standards of presentation are met. As the face of the business, you will be an ambassador of the hotel, upholding the brand's reputation through delivering exceptional customer service.
Benefits
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG Employee Room Benefit Programme across their global portfolio. (T&Cs apply).
- Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
- Refer a friend scheme from £500 to £1000 per referral.
- Hospital Plan.
- Online Health Portal.
- Eye Care.
- Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Pension Scheme.
- Free meals on duty.
- Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
The Ideal Candidate
- Authentic energy and a genuine passion for making guests smile.
- You will be a passionate and engaging individual.
- Previous experience of working within a hospitality setting ideally within hotel or restaurant operations.
- Ability to work under pressure.
- Ability to work alone and unsupervised.
- Positive attitude.
- Desire to learn and grow within the role.
- Having a natural flair and confidence in your own ability and exceptional attention to detail
Hotel
Holiday Inn London - Sutton hotel places you a short walk from Sutton train station and steps from town centre shops and restaurants.
At nearby Sutton station, fast trains to London Victoria take half an hour. On-site parking is available at the hotel, and Gatwick (LGW) and Heathrow (LHR) airports are both under a 45-minute drive away.
The Academy’s 8 versatile, naturally lit event spaces can host functions from board meetings to receptions for up to 180 guests. Business travellers are close to several corporate HQs, and a Business Centre with printing facilities is available.
A short drive away, you can enjoy horse racing at Epsom Downs. Thirty minutes by car takes you to the rides and zoo at Chessington World of Adventures, Hampton Court’s maze and palace, or Centre Court tennis at Wimbledon..
About us
We have 46 hotels in our growing UK portfolio, international brands Crowne Plaza, Holiday Inn, and Best Western under our belt and all in some fantastic locations, it’s no surprise that LGH Hotels Management is the place to be.