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Food and Beverage Supervisor, National Waterfront Museum Swansea Swansea, Wales
Job description
What you’ll do…
- Be operationally based in the F&B outlets, directly supervising the team and ensuring consistently excellent levels of customer service are delivered • Be accountable for ensuring the F&B outlets are compliant in all aspects of legislation and regulation, including food safety and health and safety • Maximise sales and profit and achieve targets through planning and delivery of all aspects of the catering operations, and by controlling costs • Be responsible for departmental keys and cash control, completing departmental cash policy paperwork on a daily basis and investigating and resolving any variances in a timely manner. Ensuring that cash is secured at all times. • Full line management responsibilities for the Catering Assistant team, including recruitment and PDR completion • Lead the team by communicating and directing them to complete allocated tasks in line with departmental processes and procedures • Take an active role in driving our visitor experience ethos and training forward and embedding this across the F&B outlets • Develop and train teams to excel in customer care and product knowledge • Responsible for stock ordering and stock control, to include the control of wastage and completion of stocktakes • Responsible for menu creation and implementation, ensuring that gross profit is achieved in line with budget • This post is line managed by the Food & Beverage Coordinator and is based at the National Waterfront Museum.
What you’ll achieve…
- Consistently excellent customer service standards across the F&B outlets • A highly trained and motivated team, who excel in customer care and product knowledge • Delivery of a high quality, sustainable, and commercially viable food & beverage offer within each outlet • A successful business operation within each outlet, contributing positive net results to the Enterprises P&L • Compliance with all departmental policies, and with all relevant legislation, to include the retention of a 5* Food Hygiene leve
Job Type: Full-time
Salary: £20,952.70-£25,170.33 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- On-site parking
- Store discount
Schedule:
- Flexitime
- Monday to Friday
Work Location: In person
Application deadline: 30/05/2023
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