Job description
Paid overtime + paid breaks + additional service-related holiday + free use of swimming pool and gym + spa and golf discounts + free parking + hotel and food and drink discounts + meals on duty + uniform + reward and recognition scheme + discounts for your friends and family + training & development opportunities.
We pay over the National Living Wage.
We are now recruiting a Food and Beverage Supervisor to join our team at Lea Marston Hotel.
As a Food and Beverage Supervisor you are responsible for running the day to day of the Food and Beverage outlets. We want a dedicated individual who oozes confidence and shows genuine sincerity for their team and every guest that walks through our doors.
The ideal candidate will have experience in a similar supervisory role and be able to work flexibly, working full time 5 out of 7 days including evenings and weekends.
Specifically, you will be responsible for performing the following tasks to the highest standards:
· To ensure that the food & beverage department creates a professional impression to customers and team.
· To supervise within the food and beverage service areas to ensure effective operation day to day.
· To act upon customer feedback relevant to your areas of responsibility. This to include customer complaints and compliments.
· To be fully aware of budgeted and actual departmental targets. This to include sales, covers, gross profits (food and liquor), stocks, average spends and departmental profits.
· To maximise the opportunity to upsell products to guests to meet sales targets set by the food and beverage manager.
· To assist with maintaining and constant improvement of departmental operating standards.
· To assist with leading and creating a team environment which promotes good morale and ensures a high level of commitment and pride in the hotel.
· To participate with ensuring unacceptable behaviour and performance is corrected in line with the Company disciplinary procedures.
· To keep yourself informed of the hotel goals and objectives and those of other departments, maximising the role you play in delivering the hotel budgeted profit.
If being a Food and Beverage Supervisor at Lea Marston Hotel is the role for you, we want to hear from you!
Job Types: Full-time, Permanent
Salary: £10.30 per hour
Benefits:
- Discounted or free food
- Employee discount
- Gym membership
- On-site parking
Schedule:
- 8 hour shift
- Overtime
- Weekend availability
Ability to commute/relocate:
- Sutton Coldfield: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Hospitality: 1 year (preferred)
- Supervisory: 1 year (preferred)
Work Location: One location