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You make it Hand Picked!

Established by Guy and Julia Hands in 1999, Hand Picked hotels has grown organically and through acquisition to become the 5th largest luxury hotel group in the UK – comprising 21 hotels across the UK and Channel Islands. With welcoming and charming service delivered in truly inspirational settings, our guests are encouraged to relax, kick off their shoes and indulge.

We are currently recruiting for a Food and Beverage Manager for our 5 Star Grand Jersey Hotel and Spa, this role comes with structured career progression within Hand Picked Hotels.

Grand Hotel and Spa Jersey really is the jewel in the crown, you would be joining at a very exciting time with future plans for the hotel and food and beverage operation. This will include expanding our 4 AA rosette restaurant and looking to achieve further accolades. The hotel also offers terrace dining overlooking the sea, champagne lounge, private dining, luxurious bedrooms, spa and leisure club making this a destination hotel with so much to offer.

This is an amazing opportunity to join Hand Picked Hotels an employee who invests and prides itself on the succession planning of its Heads of Departments offering a bespoke personal development plan ensuring career progression is achieved and not just spoken about.

This role has the added bonus of coming with an apartment for a very small monthly charge of £320 per month including bills suitalbe for a couple.

About the role:

• As Food and Beverage Manager you will be responsible for delivering a high-quality level of service to all our guests by driving consistent quality standards across the department as we continue our journey to create magical experiences for all our guests.
• With the support of a team of 4 other managers in the department reporting into you, you will inspire and motivate your wider and well trained to smile, have fun and deliver the highest level of guest engagement and service in line with the expectations of Grand Jersey Hotel and Spa and Hand Picked Hotels.
• As Food and Beverage Manager you will be an innovative individual with excellent leadership skills and a well-rounded knowledge of all aspects of food and beverage.
• This is not a first appointment role and will suit an experienced Food and Beverage with multi outlet food and beverage experience.
• You will have access to excellent Hand Picked training courses to support your development and enhance your career journey within the hospitality industry and within a driven environment.
• You will be part of a wider management team who have collective responsibility for the overall success of the business.

About you:

• To be considered for this role you must have current Food and Beverage Management experience within a 4- or 5-star multi outlet food and beverage operation, within the UK.
• It is essential you have an excellent knowledge of both food and beverage including working within a multi-rosette restaurant operation and are up to date with modern trends.
• Strong commercial acumen, ability to manage costs and drive sales.
• Experience of planning, developing and implementing new initiatives, leading and coaching a team.
• A proven track record in exceptional service delivery and achieving goals and objectives above and beyond the guest expectations.
• Proficient in hotel software, excel and word.

Our Benefits include:

• A competitive salary package, including a studio apartment for a low cost of £320 per month which includes all bills and would be suitable for a couple.
• Employee Assistance Program to support you with whatever life throws at you.
• Company Sickness Scheme Benefit.
• 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
• Forward career progression, with access to our In House and external training programs, including apprenticeships and other recognised hospitality industry courses which are all supported by our learning and development team.
• £30 staff stays with Hand Picked Hotels per room Bed & Breakfast & 25% discount on all food & drink. Yes, it’s as good as it sounds!
• Annual loyalty awards (like afternoon teas and overnight stays)
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
• Opportunity to make lifelong friendships and be part of a team that celebrates Diversity and Inclusion.