food and beverage manager Ascot, England
Job description
FOOD & BEVERAGE ASSISTANT / BARISTA / SUPERVISOR - ASCOT – £12 per hour
About Lapland
Based on the original stories of Mike and Alison Battle ‘Lapland’, the show, is a ground-breaking immersive theatrical production that brings to life the mythical elven world of Father Christmas. Lapland celebrates the wonderment of childhood through our magical world, rich story telling & memory making experiences.
Role Overview
Food and Beverage Assistants are key members of the team at LaplandUK as they are the face of Lapland while guests are in our cafes and restaurants. The role is a great opportunity for enthusiastic guest focused individuals to join a friendly team in a fast paced and collaborative environment. Based at our Ascot event site the F&B Assistants will be responsible for engaging with families and serving them with delicious food and drinks which are a key part of the Lapland experience.
Responsibilities
- Consistently meet and exceed customers’ expectations, by welcoming guests into our cafes and restaurants and engaging with the families while following the LaplandUK operating procedures and sequence of service.
- Consistently follow Food Hygiene processes when preparing and presenting food and drinks.
- Immerse yourself in the Lapland narrative, and extend the show elements into the F&B outlets.
- Have a thorough knowledge of all the products in the F&B outlets and have the ability to make appropriate recommendations to the guests.
- Talk to guests in a friendly manner.
- Actively offer additional items to improve the guest experience.
- Follow all relevant costume and process standards.
- Attend any training as required.
Key Attributes
- Enthusiastic and willing to learn and be part of Lapland.
- Bright and articulate.
- Excellent verbal communication skills.
Where is Lapland?
Lapland is based in Whitmoor Forest, in Crown Estate on Swinley Road, Winkfield Row near Ascot SL5 8BD.
Key Dates
- E-LEARNING: You will be required to complete e-Learning prior to starting your in-person training.
- PAID TRAINING: Your training plan will vary depending on your role. Training will take place on select dates between the end of October 2023 and the beginning of November 2023.
- LIVE EVENT: In 2023 Lapland will run from Thursday 10th November – Saturday 24th December.
Benefits
- Hourly pay of £12 per hour plus holiday pay
- Free hot meal per day
- Free coffee, tea and soft drinks
- 20% discount in LaplandUK retail shops on selected dates
- Free Parking
- Shuttlebus (from station to event site)
Working for LaplandUK is unlike any other role. By ‘Honouring Childhood Together’, we create memorable moments that families cherish forever. We can’t wait to welcome you to our secret, magical world this year!
Interested? Register your interest and apply now!
Job Types: Full-time, Part-time, Temporary contract
Contract length: 10 weeks
Part-time hours: 18-44 per week
Salary: £12.00 per hour
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Ascot, SL5 8BD: reliably commute or plan to relocate before starting work (required)
Application question(s):
- In October 2023, will you be aged 17 years or above?
Work Location: In person
