food and beverage manager Liverpool, England
Job description
Here at Doubletree by Hilton Hotel and Spa Liverpool, we take pride in our colourful personalities, positivity, sense of fun and a deep-routed passion for hospitality. It’s in our make-up!
At the heart of the city, a 3-minute walk from Moorfields station, a stone’s throw from Liverpool ONE and a meander from the famous docks, we are central to the world famous highlights this cultural city has to offer.
We are currently seeking a Assistant Food and Beverage Manager with Events and Restaurant Experience to join our F&B team. Guest service, proactivity and positivity are what we are all about. We are looking for a Supervisor who can be hands on and motivated to lead the team with an infectious personality.
Experience as a Manager/ Senior Supervisor within Restaurants and Events is a must with a minimum of 2 years’ experience. This role is Full Time, 40 hours per week, various shifts, 5 days over 7. Salary DOE.
Our Rewards:
· Free meals on duty
· Excellent Career and Development Opportunities
· Caring for our communities through our Corporate Responsibility Initiatives (https://cr.hilton.com)
· Global Hilton Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to availability)
· Global Hilton Friends and Family Discounts: discounted hotel nights (subject to availability)
· Discounted Parking
· Online and local retailer discounts
· Holidays: 28 days including bank holidays per annum
The Role:
- Delivery of exceptional customer service, providing an engaging and informative service.
- To review ratings on feedback websites, communicating to the team and improving on performance.
- To drive service and lead the team on daily task completion, providing follow up and constructive feedback.
- A competent knowledge of a range of beverages, inclusive of cocktails, wines and spirits (WSET qualification would be highly advantageous).
- A strong sales focus taking the opportunity to upsell as per your recommendations and menu pairings.
- Completion of preparations connected with opening and closing procedures.
- Ability to review and report on popularity of menu items, providing feedback to the F&B Manager.
- Training the staff on service standards inclusive of Breakfast / Bar / Restaurant Service and Till Operation.
- Taking responsibility for H&S with strong emphasis on cleanliness and hygiene practices (knowledge of bar line cleaning is highly desired).
- Placing orders for equipment, crockery and glassware.
- Reconciling and organisation of stock deliveries.
- Stock take preparations and assistance.
- Waste management, reporting and control of measures.
- Cellar Management
- Awareness of licensing laws and regulations (full training provided).
- Attendance at Operations Meetings in the absence of the F&B Manager.
- Follow up on receipt of BEO / Function sheets and putting preparation into motion.
- Ensuring presence and smooth running of the Restaurant and Events, directing the team as required.
- Liaising with all departments and bridging communication with the Events and Kitchen teams to ensure a smooth operation.
- Assisting the F&B team with any ad hoc tasks inclusive of event set up preparations.
So, if you have a great personality and are as passionate about hospitality as we are, then we want to hear from you!
Job Types: Full-time, Permanent
Salary: £26,000.00-£28,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- LIVERPOOL: reliably commute or plan to relocate before starting work (required)
Experience:
- Restaurant management: 2 years (required)
Work Location: In person
Reference ID: Assistant F&B Manager
