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Job description

The ideal candidate for this role will have an outgoing bubbly personality, who has a passion for all things hospitality. The keys aspects of the role are:

• Assist in creating a warm and welcoming environment for our guests.
• Ensure that guests are greeted and seated promptly
• Ensure that all guests requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all times.
• Take food and beverage orders and ensure that orders are communicated to the kitchen promptly and accurately.
• Ensure the efficient and safe delivery of all food and beverage orders in line with guest expectations.
• Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner.
• Ensure the restaurant area is clean and well presented at all times and assist with cleaning and housekeeping duties as required.
• Make sure any guest complaints and comments are passed onto management promptly.
• All till procedure to carried out in line with agreed procedures.
• Prepare all back of house service points with regard to expected numbers for breakfast, lunch or dinner requirements as necessary.
• Assist in the set up and preparation, and provide service duties for functions as required.
• Support the kitchen staff as and when required and in accordance with hygiene and safety regulations.
• Ensure all front of house and guest areas are well maintained at all times.
• Any other duties as directed by your direct line manager or any other member of the management team.

Full time and Part time positions are available in Strathpeffer and in our sister hotel in Nethy Bridge, please send cv if you are interested in any position.

Job Types: Full-time, Permanent

Salary: £10.42 per hour

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• On-site parking

Day range:

• Weekend availability

Flexible Language Requirement:

• English not required

Physical setting:

• Hotel

Shift:

• 8 hour shift
• Day shift

COVID-19 considerations:
All staff and guests are required to wear masks in public areas of the hotel. Hand sanitising stations are located throughout the hotel.

Work Location: In person

Reference ID: BWF&B
Expected start date: 03/07/2023