Food and Beverage Assistant Derry, Northern Ireland
Job description
Join our Award Winning Team!
Job Purpose:
To provide a warm, friendly and efficient food and beverage service to our guests, ensuring exceptional service standards are delivered and maintained at all times in line with our guest expectations.
Reports to: Hotel Senior Management
Food & Beverage Key Duties and Responsibilities:
· Assist in creating a warm and welcoming environment for our guests
· Ensure that guests are seated and provided with menus promptly
· Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is always delivered to guests
· Familiarise yourself with the menu and as much information about the food and beverage offering available in order to answer any questions guests may have
· Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately
· Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is always maintained
· Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner
· Ensure the restaurant areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required
· Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures
· Prepare all back of house service points regarding expected numbers for breakfast, lunch or dinner requirements as necessary
· Assist in the set up and preparation, and provide service duties for functions as required
· Support the kitchen staff as and when required and in accordance with hygiene and safety regulations
· Ensure that all front of house and guest areas are well always maintained
· Any other duties as directed by the Restaurant & Bar Manager or other member of the management team
Key Requirements for the Role:
· Experience of working in a similar role and/or environment preferable but not essential
· High standard of personal presentation
Job Type: Full-time
Benefits:
- Discounted or free food
Shift:
- 8 hour shift
Work Location: In person
