Job description
40 hrs contract; £25,380 per annum, (£22,880 + £2,500 per annum guaranteed service charge payment paid quarterly)
Great Fosters Hotel, is the most recent addition to Alexander Hotels and already the Hotel has gained AA 5-Star status.
An additional end-of-financial-year service charge bonus was also paid
Local accommodation available if required
- 4 weeks holiday rising to 5 weeks with service
- 8 Bank holidays
- Free car parking
- Employee uniform
In addition, you will benefit from a range of company benefits including:
- Discounted hotel accommodation for yourself and your family at all hotels
- Discounted hair treatments at our two Utopia Spas Discount off all food & beverage at all hotels
- Discount of individual treatments booked in our two Utopia Spas Discount on retail products in our two Utopia Spas
- Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday
The Role
- You will be working across our range of food and beverage departments including; Estate Grill (2 Rosette), Conference & Banqueting Suites and Lounge service.
- Service for guests covers breakfast, lunch and dinner 7 days per week so candidates must be available for flexible shift patterns across 5 days including weekends.
- Service for guests covers breakfast, lunch and dinner 7 days per week so candidates must be available for flexible shift patterns across 5 days including weekends.
- Sample shifts through the week could include 6.30am – 4pm, 6pm – Midnight, 2pm – 1am (for events). Total hours per week over 5 days would be 45 hours.
Main Duties;
- Preparing the Estate Grill, lounge or function room for service
- Meeting and greeting guests
- Taking guest orders
- Serving food and beverage including alcoholic beverages
- Completing satisfaction checks
- Resolving any service issues
- Presenting bills to guests and taking payment
- Resetting the restaurant, lounge, function room at the end of the shift ready for the next service
- Ensuring work area is clean and tidy before departing
Requirements;
- 5 days per week, flexible shifts as outlined above. 40 hours per week
- Smart appearance, excellent communication skills with a passion for guest service
- Experience within a quality food service hotel/restaurant required
The Place
5 Stars, 56 bedrooms spread across the Hotel and adjoining Cloisters and Coach House and set in 50 acres of stunning gardens. For dining The Tudor Pass with 3 Rosettes, as well as the 2 Rosette Estate Grill. A beautiful 14th century Tithe Barn is available for functions together with the Orangery, the Conservatory and a range of other meeting and private dining rooms.
Benefits:
Company pension
Employee discount
Free parking
On-site parking
Day range: • Monday to Friday • Weekend availability
Physical setting:Hotel
Shift: 8 hour shift
Job Type: Full-time
Pay: £22,880.00-£25,380.00 per year
Benefits:
- Company pension
- Employee discount
- Flexitime
- On-site parking
- Referral programme
Day range:
- Holidays
Physical setting:
- Bar
- Restaurant
Shift:
- 10 hour shift
- Day shift
Ability to commute/relocate:
- Egham: reliably commute or plan to relocate before starting work (required)
Experience:
- Catering (preferred)
- Customer service (preferred)
- Hospitality (preferred)
- Bartending (preferred)
Work Location: In person