Job description
Job Title: Front of House Porter Location: Birmingham, The Harborne Hospital Full time: 37.5 hours per week Shift times: Flexible shift patterns to suit you, between Monday and Sunday, 6:30am to 10pm Permanent Salary : £22,406 per annum + excellent benefits (pension, health cover, flexible benefits package plus career development) Right to work in UK No sponsorship provided We’re looking for a Front of House Porter to join our Hotel Services team based in Birmingham, The Harborne Hospital. Part of the World’s largest private healthcare group; providing award winning primary, acute and complex care. The Harborne Hospital - part of HCA Healthcare UK is a brand new £100million, purpose built 50 bed, multi-speciality private hospital opening in Birmingham in January 2024. Located on the Queen Elizabeth Hospital Birmingham campus, the hospital will have the deep clinical infrastructure, equipment and facilities and expert, experienced teams to deliver full clinical pathways across a mix of specialties and sub-specialties at all levels of complexity including Cardiology, Cancer and Complex Surgery. The Harborne Hospital is the 4th NHS partnership within this network, partnering with University Hospitals Birmingham NHS Trust. As a Front of House Porter you’ll be both professional and friendly – someone who’s completely focused on customer service, with a can-do attitude. Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in Hotel Services but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis. What you’ll do: Be of assistance to all Patients as required. Any other reasonable duties that may be required in Hospitals. To remain updated on the Hospital’s Policies and Procedures on Health & Safety, Fire and Evacuation Procedures To perform any tasks specifically assigned to you To carry out any other tasks assigned by the Supervisor or designee Attend mandatory training on annual basis What you’ll bring: Organised, punctual and efficient Fun and energetic Good at communicating with both colleagues and customers. Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Catering Assistant you’ll be eligible for: 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you Private Healthcare Insurance for treatment at our leading hospitals Private pension contribution which increases with length of service Season Ticket Loan and Cycle to Work scheme Group Life Assurance from day one Critical illness cover Enhanced Maternity and Paternity pay Corporate staff discount for all facilities including Maternity packages at The Portland Comprehensive range of flexible health, protection and lifestyle benefits to suit you Discounts with over 800 major retailers Diversity and Inclusion Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential. We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them. #LI-NT1