Floor Staff

Floor Staff London, England

Liverpool Street Grind
Full Time London, England 12.5 - 14 GBP HOURLY Today
Job description

Grind is a hospitality company that lives in London. Since opening Shoreditch Grind in 2011, the brand has expanded across London with restaurants and café-bars, burning the candle at both ends to serve coffee, food, and cocktails to a killer soundtrack.


We are looking for driven and experienced floor staff who are passionate about the hospitality industry and progressing their career. The atmosphere in Grind is fast-paced and vibrant, with strong emphasis on quality service. As a GRIND floor staff member, you will be quick on your feet, confident in delivering our GRIND steps of service and never mind getting your hands dirty!

To be eligible for this position, you will need to have 1 year of experience working in a restaurant (or similar) customer-focused environment and have a clear understanding of what it takes to deliver 5 star customer service.

Role Responsibilities:

  • Provide a memorable experience for any and every customer that visits
  • Maintain a positive and friendly approach to colleagues and customers
  • Possess full understanding of GRIND Steps of Service
  • Deliver exemplary service in line with our Steps of Service procedures
  • Adhere to company values and rules of professional conduct
  • Wear full and correct uniform always
  • Undertake regular training programs
  • Work to support a busy team and contribute to team-driven results
Skills Required:

  • Ability to work well under pressure and use initiative
  • Possess strong communication skills to enable effective dialogue with colleagues and customers
  • Ability to problem solve and escalate complaints accordingly
  • Dedicated team-player, who strives for excellence and leads by example
  • Strong time-management and prioritisation skills
Perks & Benefits:

  • Crew Card Membership - 50% off all Food & Beverage at every Grind restaurant and cafe-bar.
  • Retail discount on Grind at Home products
  • Up to £300 referral bonus
  • 3 month Retention Bonus
  • Invitation to our Social Events
  • Access to Wellness Scheme

If this gets you going we would love to hear from you, please submit a copy of your CV alongside your application.


Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

Grind is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees.


We'll see you at the Grind!


INDFOH

Floor Staff
Liverpool Street Grind

https://grind.co.uk
London, United Kingdom
David Abrahamovitch
Unknown / Non-Applicable
201 to 500 Employees
Company - Private
Restaurants & Cafes
2011
Related Jobs

All Related Listed jobs

Stock Assistant
John Lewis Oxford, England 10.5 - 11.48 GBP HOURLY Today

You will be a brand ambassador, engaging customers and offering informed and exemplary service. You'll not only create attractive displays, but to maximise

Latitude Festival - SIA Door Supervisor
KSS NW LTD Suffolk 12.5 GBP HOURLY Today

Monitoring flow of customers through bar and sponsorship structures and activations. Directing customers around the site.

Drivers Mate
Rothery Logistics Hertfordshire 11 - 14 GBP HOURLY Today

You will be working in teams of two, Delivering and installing various products across multiple locations. We reward hard work and great customer service with a

Store Assistant - Days
ASDA Worksop, England 20480 - 25200 GBP ANNUAL Today

On the Our Asda' benefits site, you will have access to a wide range of discounts across various activities and services, anything from airport parking to

Housekeeper
Macdonald Hotels and Resorts East Kilbride, Scotland 7.49 - 10.42 GBP HOURLY Today

The role provides support to the Housekeeping team in ensuring that all areas of the business are cleaned and maintained in line with company and guest