Floor Manager- Samsung Experience Store London, England
Job description
Location: Samsung Experience Store, Oxford St
Salary: £30,000 per year
Bonus: 25% potential (OTE of £37,500)
Who are we?
We are Partner Retail Services, a part of the PJ Investment Group. Through an extensive network of companies, we have developed a market leading end-to-end retail solution, handling every step of our customers' journey. We partner with Samsung UK and operate the Samsung Experience Stores on the UK high street and online.
What can you expect in return for working for us?
At the heart of everything we do, are our people and as such we try to ensure PRS is the best place possible to work. This includes an engagement survey to ensure we are always listening to our colleagues, access to an amazing Samsung Discount Portal allowing colleagues to purchase significantly discounted Samsung products, access to a colleague reward programme unlocking savings of on average £1,000 a year on your daily life expenses as well as other seasonal incentives.
Role Overview
The Samsung Experience Sales Floor Manager is accountable for delivering PRS& Samsung goals, through alignment with the PRS& Samsung brand and ethos, inspiring inspirational customer service, operational compliance and execution while having an unswerving desire to introduce Samsung products that enrich customers connected lives through unrivalled interactions.
Responsible for:
Own development through internal training programs
Health & Safety
Customers and Customer measures
Store team and People measures
Store Recourse's and Budgets
Store Standards
Deputising for the Assistant Manager in their absence
Key holding and general shift management
Evidencable Knowledge, Skills and Experience:
- Experience in people management, leadership and direction
- Communication and influencing skills that generate commitment and loyalty from peers and team
- The ability to prioritise workloads while balancing the multiskilled teams deployment in a multilevel
site
- A commercially minded approach to retail
- The ability to adapt quickly to changing circumstances and to promote the benefits of change to those around you
- Previous retail experience is ideal but not essential
- Samsung eco system and a love for all things tech
- Constantly challenges own knowledge and drives own learning
#INDHIGH
