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Job description

• This post is to support Night Fleet Mobile Operations for London Ambulance Service therefore night shifts only.
• To reduce ambulance fleet VOR by proactively inspecting vehicles, repairing defects (including roadside) and carrying out safety inspections, roadside, onsite or at stations.
• Provide excellent customer service to front line crews and managers by resolving vehicle related issues whenever possible and reporting performance. Provide training and information to Operational colleagues at a local level.
• Develop a system of working in the area covered to support Operational Managers as an effective useful resource to improve vehicle maintenance and VOR. Make decisions and plan actions using own initiative to influence daily and longer term VOR levels with in the area covered. Meet or exceed the agreed SLA and KPI’s that are laid out below to ensure effective performance.
• Represent Fleet at stations within the area championing initiatives to improve performance and designing improved Fleet support programs.
• Use of a tablet device to record all work carried out at scene in real time to update Fleet management system.
• The post holder may be asked to fill the position of a base Workshop Technician or Acting Workshop Manager on occasion, carrying out the full range of duties and managing technician staff at that location. Ensuring that other arrangements are made to cover the mobile workshop working
• Manage a modern well equipped mobile workshop, being responsible for all equipment and stock held on the vehicle. Control £5k of stock by accounting for items, allocating to work, reordering and adjusting to changing needs or to facilitate performance improvements.
• Use advanced knowledge of electronic diagnostic equipment to determine the cause or causes of malfunctions in vehicles, components and systems.
• Carry out a dynamic risk assessment whilst attending vehicles both roadside and at a static location
• Use mobile workshop tools and equipment to manufacture or repair component parts, to effect repairs where this will lessen downtime or cost and negate the need to recover vehicles or call out part suppliers.
• Report all work or faults found by liaising with the base workshop managers and FAD as appropriate, so that live work records can be maintained in Fleetwave.
• Apply the Trust’s policies in respect of maintenance practice and standards to ensure that maximum benefit is obtained in terms of equipment available and to ensure economic use of materials minimising total maintenance costs.
• Use safe working practices and procedures at all times and in particular to comply with the Trust’s Health and Safety at work policy, including the wearing of protective clothing and the maintenance of tidy personal appearance. Particular attention is also required in consideration of lone working policies and roadside safety.

As part of your training and development you will be required to attend training courses as and when necessary. The service also offers staff the opportunity of personal development plans, within the Knowledge and skills framework of the NHS.

Working as part of a team including both the workshop and wider LAS environment supporting the London Ambulance Service NHS Trust in maximising vehicle availability enabling operational colleagues to provide patient care

Please note we have vacancies across various Pan London sites including West Ham, Croydon and Fulham. Please state your location preference in your supporting statement.

To view the full detailed job description and main responsibilities for the role, please see attached job description.