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Job description

An exciting opportunity has arisen in our Volkswagen Fleet Department based in Droitwich. We are currently recruiting for a Fleet Account Manager who will play a key part in the Fleet business.

The successful candidate will be responsible for supporting the Sales team, Corporate Customers’ and Leasing companies.

The Role:

• Dealing with customer queries.
• Liaising with manufacture on new and existing customer orders.
• Ongoing updating of the various ordering systems.
• Producing quotations for customers.
• Liaising with current customers and providing weekly updates on their orders.
• Booking demonstration vehicles and deliveries.

In this position exceptional interpersonal, organisational and customer service skills are essential.

Whilst knowledge of a Fleet and Leasing environment would be preferred, enthusiasm and the determination to succeed are more important than previous fleet experience.

The person we are looking for will have a confident & outgoing personality with excellent communication skills to successfully liaise with people at all levels both internally and externally.

You will be able to work from Monday to Friday, 8:30am – 5:30pm.

In return for your hard work, we’ll support you with coaching & development every step of the way. Also, to reward your commitment you’ll get:

25 days holiday plus bank holidays

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Listers Benefits – discounts on retailers, restaurants, cinemas & holidays

Long service and loyalty incentives

Staff referral scheme

In-house, manufacturer & professional qualifications

Free Parking / On-site Parking

Company Events