Job description
Posting Details
Position Information
Posting Number
S04718P
Position Title
Student Financial Aid Officer I (S04718P)
Department
Financial Aid
Location
Arlington
Job Family
Student Services
Position Status
Full-time
Work Hours
Standard
Work Schedule
Monday-Friday 8a.m. – 5p.m.
Open to
External and Internal
FLSA
Salary
Salary is commensurate based on qualifications and relevant experience.
Duration
Funding expected to continue
Pay Basis
Monthly
Benefits Eligible
Yes
Job Summary
Assist students at the front counter and on the phone. Respond to student emails. Make adjustments to financial aid packages and complete paperwork submitted by students. Make in-person and virtual presentations to prospective students both on and off campus and represent the office at orientation. Perform work in ways that contribute to the university’s successful achievement of enrollment goals.
Essential Duties and Responsibilities
- Assist students with questions about the financial aid process, their awards and general financial aid questions at the front counter, via phone, and email.
- Assist in monitoring the various office email boxes and answering student questions.
- Adjust student cost of attendance budgets, make awards, disburse aid, and review other exception reports as assigned.
- Make presentations to prospective students and parents as well as current students at various UTA sponsored events
- Present financial aid information during orientation.
- Other duties as assigned.
Required Qualifications
- Bachelor’s degree with one (1) year of administrative experience.
Preferred Qualifications
- Experience with Microsoft Office products.
- Experience using PeopleSoft Campus Solutions or other automated student information system.
- One (1) year experience with administering financial aid programs.
- Ability to provide excellent customer service.
Working Conditions
Special Conditions for Eligibility
Working Title
EEO Statement
It is the policy of The University of Texas at Arlington (UTA or The University) to provide an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. The University also prohibits discrimination on the basis of gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally-protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure the University’s compliance with this policy.
ADA Accommodations
The University of Texas at Arlington is committed to providing reasonable accommodation to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing or otherwise participating in the employee selection process, please direct your inquiries to 817-272-5554 or email [email protected].
Posting Detail Information
Number of Vacancies
1
Desired Start Date
Open Date
Review Start Date
Open Until Filled
Minimum Number of References Required
3
Maximum Number of References Accepted
Special Instructions to Applicants
Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.
Requirement Questions
Required fields are indicated with an asterisk (*).
- * What is the highest level of education attained?
- GED
- High School Diploma
- Associates Degree
- Bachelor's Degree
- Master's Degree
- PhD
Documents Needed To Apply
Required DocumentsOptional Documents
- Resume or CV
- Cover/Interest Letter