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The Opportunity

What is the purpose of this role?

We are looking for a highly motivated and agile GBS Finance Coordinator to provide a high standard of customer experience to all internal and external customers. Research vendor statements and take necessary action to ensure all open items are paid timely. Maintains e-mail and phone contact with vendors and approvers

Furthermore, to show curiosity and a learning orientation that develops their technical skills and brings process improvement to fruition in an efficient and effective manner, elevating customer experience.

What team will I be part of?

GBS (Global Business Services) Finance Team

As part of its mission to make a better McDonalds, GBS is accelerating the delivery of its vision and strategy by employing 3 game changers: Customer Experience, Continuous Improvement and Intelligent Automation. This is with the aim to deliver incremental value over and above traditional cost reduction by focussing on driving the delivery of better business outcomes.

Who will my customers be?

This role will include working with and building relationships across;

Internal

• GBS Colleagues (Local and Global)
• Key Departments; Market Finance, Estate Management, Payroll, Tax & Treasury

External

• Suppliers
• Banks & Other Finance Organisations

What will my key accountabilities be?

Operational Excellence

• Effectively carry out all transactional accounting and financial reporting duties associated with completing Supplier payments and their Finance & Accounting relationship with McDonalds.
  • Prepares, records, verifies, analyses and reports accounts payable transactions, and process supplier payments on a timely basis
  • Maintains and reconciles accounts payable ledger accounts, financial statements and reports
  • Responsible for supplier payments, including preparation, delivery and responding to resulting queries
• Build and nurture relationships with Key Suppliers and Office colleagues to provide a valuable network of contacts to assist speedy and agreeable query resolutions
• Review business processes, gathering information to recommend and develop improvements and efficiency savings whilst ensuring that control compliance and data integrity are preserved.
• Utilise advanced Excel functionality, system tools and macros to streamline processes and remove manual touch points.

Customer Focus

• Deliver proactivity and a high standard of customer service to all internal and external customers.
• Contribute to achieving the overall departments goals by continuously striving towards achieving the SLAs of your team
• Provides clear guidance on compliance to procedures and processes with both internal and external customers.
• Demonstrate great business partnership and seek to engage key stakeholders in initiatives to validate and gain their support for change.

Continuous Improvement & Innovation

• Delivers quality and thoughtful training for any new starters or existing colleagues as requested.
• Proactively shares input and feedback to enhance and evolve work processes.
• Maintains and updates procedures and documentation to assist with any training needs.
• Use CI methods to determine value-add solutions that improve customer experience and efficiency and effectiveness of GBS Finance procedures.
• Defines Career ambitions and identifies objectives and development goals, completes documentation to support Performance Motivation outcomes.

Results Orientated

• Maintain daily and weekly metrics, summarising on a performance scorecard of results for Management review.
• Demonstrate absolute diligence to ensure integrity and accuracy of inputs and financial data
• Learn and apply the company policies and procedures. Understand their relevance and uphold the importance of internal controls.