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Job description

An exciting opportunity has arisen in the Financial Assessment and Income Recovery team for a Finance Assistant.

You will be part of a busy team who has responsibility for carrying out accurate and timely financial assessments and billing, alongside income recovery for often vulnerable people who enter residential or nursing care or receive care at home.

As a Finance Assistant you will have:

• Experience of income recovery
• Confidence in communicating at all levels, both verbally, in writing and occasionally meeting with vulnerable people so you will therefore have a strong customer service focus.
• An investigative approach to your work
• Patience and perseverance
• An understanding of legislation surrounding financial assessments for residential / nursing care or care received at home and in the community.
• Strong IT skills and be comfortable with using spreadsheets, use of assessment systems and various web based applications.
• Good organisational skills and ability to work independently as well as in a team

This is a great opportunity for motivated individuals to work in a forward-thinking Local Authority in a busy team, dealing with customers and internal and external colleagues to ensure that a high quality, professional and efficient service is provided.

Closing date: Sunday 20th August 2023 at 23:59

Interviews: 6th and 7th September 2023

To be responsible for assisting the Finance Officer in the efficient and effective provision of:

• A comprehensive income assessment, billing, collection and recovery function, in accordance with statutory requirements and the Council's policies and procedures, ensuring all new policy initiatives and legislative changes are planned, implemented and reviewed consistently and accurately and maximise income due to the Council and clients.

To deputise for the Finance Officer in relation to all aspects of the processing function as required.

To be responsible for assisting with the efficient and timely completion of the annual closing of accounts process, including the preparation and submission of applications and the on-going maintenance, reconciliation and review of the accounts for specific areas of responsibility.

To be responsible for assisting with the preparation, analysis and provision of accurate financial and management information to be included in statutory returns and reports, in line with statutory requirements and the Council’s policies and procedures.

To be responsible for assisting with contributing to the wide range of service plans and reviews, in line with the Council’s policies and procedures in order to achieve value for money.**

To be responsible for assisting with the review and update of all documentation, policies and procedures and compliance with statutory requirements, in line with professional standards and the Council’s policies and procedures.

To be responsible for assisting with the preparation of Corporate Management Board, Joint Board and Executive reports, in particular their financial implications and responses to Members’ enquiries in relation to all aspects of the processing function, as requested by the Finance Officer. **

To be responsible for supporting effective liaison with the corporate and departmental finance teams, in relation to timely and accurate account monitoring, control and reconciliation.

To be responsible for supporting effective liaison with Government departments and statutory agencies, such as the Public Guardianship Office or Department for Work and Pensions, to maximise income due to the council and clients.

To be responsible for acting on behalf of the Council, ensuring the provision of expert advice and guidance to all levels of staff, which is appropriate, accurate and timely, verbal and written, in relation to all aspects of the processing services function, in accordance with the council’s policies and procedures and to promote awareness of good financial practice and control.

To be responsible for supporting effective liaison with external and internal audit, including the efficient filing and retention of documentation, maintaining appropriate audit trails for subsequent retrieval as and when required.

To be responsible for assisting with the efficient preparation and production of timely and accurate routine and ad-hoc management information, in relation to all aspects of the finance function, as required by the Finance Officer.

To be responsible for supporting effective liaison with other teams and to promote joint working arrangements and the sharing of information.

To be responsible for assisting with the preparation and completion of complaint responses relating to the processing services function, as required by the Finance Officer, in accordance with the Council and Departmental complaints procedures.

To contribute to the on-going review of corporate and departmental systems and procedures and implement decisions, as required by the Finance Officer.

To be responsible for keeping up to date with Accounting and other relevant legislation, regulations, standards, service developments and initiatives and the Council’s policies and procedures.

To undertake other duties commensurate to the grade of the post.