Job description
About LOVESPACE
We provide flexible self-storage and removal services in the UK & Northern Ireland. We pack or collect items from our customers’ doorsteps, store them in one of our secure storage facilities and deliver them back to any UK address whenever needed – as soon as the next day.
The Opportunity
LOVESPACE is growing and looking to bring good people across departments to help us continue on this path. As a Finance Assistant, you will play a crucial role in maintaining accurate financial records and providing essential administrative support to ensure the smooth operation of our business.
The Role
- Starting: Immediately
- Monday - Friday - 9 am - 6 pm
- Hybrid working pattern – 3 days working from the office (one elective day and Tuesday & Thursday being fixed office days) at Borough station and a 10-minute walk from London Bridge station.
- Salary: £18,000-22,000 per year
- Hybrid working pattern – 3 days working from the office (one elective day and Tuesday & Thursday being fixed office days) at Borough station and a 10-minute walk from London Bridge station.
- You will be expected to work from our office, but we are only 5 minutes from Borough station or a 10-minute walk from London Bridge station, at least three days a week.
Responsibilities would include:
- Coding supplier submitted invoices and communicating across teams to ensure timely approval for weekly payments.
- Generating monthly customer invoices and receipts
- Compiling weekly and monthly finance reports to be reviewed by the Head of Finance.
- Responding to vendor invoice queries through the shared finance mailbox.
- Maintaining the shared finance mailbox and escalating tasks to the Head of Finance as needed.
- Responding to customer account inquiries and occasionally chasing for payments.
- Reconciling invoice customer payments on Xero and within customer accounts.
- Reconciling invoice payments on Xero.
- Assisting in the compilation of company VAT submissions.
- Responding to customers' debt queries.
- Periodically issuing refunds on customer accounts.
- Periodically testing new products designed by the company’s tech team.
What are we looking for?
The candidate’s own values will be aligned with the company’s:
- Always consider the customer: Treat our customers like family and expect the same from our partners, prioritising honesty, integrity, and delivering exceptional service.
- Take ownership: Take responsibility, be proactive, and continuously strive for personal and collective improvement.
- Constantly improve: Strive for excellence, seek feedback, and optimise processes for better customer and partner experiences.
- Support each other and our partners: Embrace teamwork, offer proactive support, celebrate successes, and contribute to problem-solving.
The candidate will demonstrate and have the following attributes:
- An understanding or interest in the logistics and/or tech industry.
- Capable of managing multiple priorities to meet a deadline.
- Positive, confident & diligent individual who shows initiative and is confident in dealing in communicating with stakeholders across the business.
- Highly organised, acute attention to detail, common sense judgement and a passion for precision.
- Fluent in English with excellent writing and communication skills.
- Ability to follow a process.
- Eligible to work in the UK.
What is in it for you?
You can be at the heart of one of the UK's fast-growing entrepreneurial businesses. You have exposure to a team of seasoned, serial entrepreneurs. You'll play a key role in LOVESPACE's growth, with the opportunity to see how your work directly contributes to our success and multiple options for growth and development.
Benefits:
- Hybrid working arrangements.
- Casual dress code
- Staff discounts on our services and access to Perks at Work programs.
- Summer, winter, alums, and social parties throughout the year.
- The office events include Tuesday breakfasts, "Cake Wednesdays", and Thursday's social gathering.
We look forward to receiving your application!
Job Types: Full-time, Permanent
Salary: £24,000.00-£27,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Work from home
Schedule:
- 8 hour shift
Work authorisation:
- United Kingdom (required)
Work Location: In person