field service engineer Shrewsbury, England
Job description
Job Description: Service Engineer
We are currently seeking a Service Engineer to join our team at CB Staffing Group. As a Service Engineer, you will be responsible for the servicing, maintenance, and repair of materials handling equipment, including forklifts, side loaders, and reach trucks. You will also be required to use our market-leading Fleet Management System to complete parts orders, job sheets, and warranty work. Additionally, you will be responsible for providing a best-in-class customer experience for our business customers, booking all Planned Maintenance with the Customer, supporting Patch Engineers, and ensuring all chargeable services are completed each month.
Key Responsibilities:
- Servicing, maintenance, and repair of materials handling equipment including forklifts, side loaders, reach trucks.
- Using our market-leading Fleet Management System to complete parts orders, job sheets and warranty work.
- Providing a best-in-class customer experience for our business customers.
- Book all Planned Maintenance with Customer.
- Support Patch Engineers.
- Ensure all chargeable services are completed each month.
- Ensure all fleet servicing is completed by the end of the month.
- Ensure daily telephone contact with Operations Controller to cover specifically: Service completion, Estimate requests.
- Carry out lifting equipment examinations, as and when required.
- Liaise with Field Service Team Leader.
Requirements:
- Experience in servicing, repairing, or maintaining materials handling equipment (MHE), construction plant, agricultural machinery, or powered access equipment (MEWP), or Forklift trucks.
- Knowledge of automotive, mechanical, electrical, and hydraulic systems.
- Excellent customer service skills.
- Relevant technical qualifications would be advantageous.
What we offer:
- Competitive Salary Package.
- Annual Bonus.
- Contributory Pension Scheme.
- Enhanced Parental Policies.
- 23 days holiday (excluding bank holidays), rising by one day with each third completed year.
- Life Assurance of 2x salary.
- On-site parking.
- Employee Welfare Scheme – Vouchers for birthdays/weddings/children/studies/long service, etc.
Please note that the salary for this position is 36k per year plus overtime. If you meet the above requirements and are interested in this exciting opportunity, please submit your application.
How to Apply:
Call the office: 01257 442777
Register online: https://tinyurl.com/CBStaffingGroupRegistration
Text: Send “SENG” to 07852 384389 (Please note text only)
Email: Send CV to [email protected]
Job Types: Full-time, Permanent
Salary: From £36,000.00 per year
Benefits:
- Additional leave
- Company car
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- Life insurance
- On-site parking
Schedule:
- Monday to Friday
- Overtime
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus
Experience:
- Mechanical knowledge: 2 years (required)
- Materials handling: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
