field service engineer London, England
Job description
Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.
At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.
And no matter where you look here, at the heart of what we do, you’ll witness our shared purpose - helping realize life’s potential - in action. Our work helps improve millions of lives.
The Field Service Engineer for Beckman Coulter Diagnostics is responsible for providing excellent support to our customers while installing and maintaining diagnostic instrumentation and systems in hospital’s and stand-alone laboratory environments. You'll be the face of Beckman Coulter to customers and support them, directly impacting patient health and overall well-being.
This position is part of the Customer Care Department located in Surrey and will be fully remote. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.
You will be a part of the Customer care team and report to the Service Manager responsible to ensure customer satisfaction in the field. If you thrive in a amazing role and want to work to build a world-class Customer Care organization—read on.
In this role, you will have the opportunity to:
- Develop and build knowledge to understand the industry, the company, the products, tools, and the team. This is supported with a clear Development Pathway program as part our culture to develop and grow our teams.
- Be supported by a strong leadership team, involved in keys projects to deliver successful installations for our Customer’s that meet their requirements and that of our company
- Complete troubleshooting, installation, validation, preventative maintenance, modifications and repairs on Beckman Coulter equipment.
- Support laboratory systems in the field of clinical diagnostics and automation. You'll partner with the customer not only on technical issues, but how to maximize the instrument's usage.
The essential requirements of the job include:
- Associate degree (Engineer & Technology, biomedical, instrumentation, electrical engineering, robotic, Computer Science, health informatics or related) or validated equivalent experience.
- Hold a current valid driver’s license. Ability to travel and provide support in assigned geography. Associates who drive Beckman Coulter vehicles will follow the Danaher Company Vehicle Policy.
- Fluent in English verbal and written (Use CEFR - Common European Framework of Reference for Languages)
It would be a plus if you also possess previous experience in:
- Willingness to diagnosing and repairing mechanical, electromechanical, robotics, and/or electronic medical equipment, familiar with IT infrastructures.
- Self-motivated role, very well self-organized, have a high level of initiative and communicate effectively with a wide range of hierarchical levels
At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home when not at customer site. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.
We offers a broad array of comprehensive, competitive benefit programs that contribute to associates’ and their families’ lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com. We believe you’ll like what you see.
We believe that creativity and innovation thrive when the most diverse set of voices are heard, and that’s why we’re taking concrete steps to ensure that we’re fostering an inclusive and engaging workplace for our team. If you’d like to learn more, read stories from our associates on our Careers Blog or contact one of our recruiters.
