We are currently recruiting for a Field Manager to join our Team based in Warrington. The successful candidate will be responsible for the field-based activities throughout their prescribed geographic area. They will provide full supervisory support to installation engineers, whilst working to agreed targets including, field efficiency, quality, customer satisfaction and health & safety.

They will also be responsible for supervising the installation process and ensuring that the necessary measures to reach installation targets are in place. Their primary aim is to deliver the completed product to the customer within the parameters set, ensuring costs and quality are not compromised in doing so.

Duties & Responsibilites:

• Plan and coordinate direct activities of the Engineers in his/her group to deliver the Company's business objectives (i.e. customer satisfaction, operational results, quality, efficiency metrics etc.)
• Ensure labour planning and appointment of Sub-Contract labour as required and proactively and promptly address any problems that arise on site
• Analyse root causes for any deviations from business plan/product and ensure follow up corrective actions/submission of CARs
• Timely submission and management of fitter’s timesheets
• Responsible for actioning and closing out retrofits, site checks, pre pull and prior to start on site
• Safety audits, safety walks and near miss reporting all in line with the safety manifesto
• Accurately maintain on a weekly basis, SAP and Work to lists (WTLs) in conjunction with admin team
• Raising and chasing all claims requests via the claims co coordinator, and return of materials to group when required
• Take responsibility for fitters training, development, and disciplinary matters.
• Timely planning and organising of all deliveries of materials and tooling to site
• Manager, agreement of sub-contract installation costs and submission of quotations to the Projects Manager
• Maintaining contract tracking sheets
• Booking of all tests/re checks/technical assists and closing out items identified on OILs.
• Timely submission of all handover documentation
• Handover of completed lifts to customer and EI, adhering to company processes
• Regular site visits to check progress of installation and discuss any issues with the customer
• All MDC design approvals as required in conjunction with the Project Manager
• Ensure all fitters and Sub Contractors are fitter certificated
• Regular coordination meetings with Projects Managers
• Management of all PPE and workwear for Fitters and Sub Contractors
• Management of fitter’s hand tools
• Maintaining inputs/outputs in Supervisor app
• Timely approval of fitter’s bonus approvals
• Accident investigations and submission of accident reports
• Approval of all submitted CARs prior to submitting to admin for processing
• Agree in conjunction with the Projects Manager any additional costs submitted by Sub Contractors
• Timely submission of all day works and variation orders to the Projects Manager
• Obtaining quotations from vendors for local items
• Actively promote a safety culture by being a role model for safe working practices and ensuring the application of health and safety guidelines by direct employees and sub-contractors
• Build relationships with customers by acting as point of contact and establishing regular communication to ensure that customer expectations are managed, and any issues can be resolved efficiently and effectively
• Follow the Fulfilment process to develop and promote the company installation plan to the required high standard
• All employees are required to work in accordance with established Company Occupational Health and Safety policies and procedures to ensure compliance with current Irish legal requirements and Schindler Group safety requirements.
• Employees will be required to contribute to the Company safety objectives, where necessary by maintaining/monitoring current safety systems under their direct control and implementing agreed changes (where applicable) to Schindler Ltd occupational health and safety management system.
• All employees are required to work in accordance with established Company Occupational Health and Safety policies and procedures to ensure compliance with current UK legal requirements and Schindler Group safety requirement

Candidate Requirements:

• NVQ or HND experience – proven experience as an installation engineer
• Experience of managing a small team
• Successful track record of achievement and delivery
• Proven ability to obtain results through effective team management and motivation of team members
• An awareness and experience of managing Health and Safety regulations and processes
• Having a sound knowledge of the N.I. Business within the Lift Industry is desirable
• Ideally experienced in all aspects of lift installation with a good knowledge of current standards and legislation
• Full valid driving licence Site Managers Safety Training Scheme Certificate or equivalent (may be gained once in role)
• Safepass card holder