Find More Than 10K+
United Kingdom Jobs

Job ID CMS_3769

About the role

Looking for a job fixing and installing the latest technology? Join us on our 15-month Field Engineer Apprenticeship and you can study, work towards further qualifications and do something you love!

Our Field Engineers are the people who dazzle our customers every day, by installing or fixing products in their homes and offering them advice. They also provide services to small business customers including shops, offices and homeworkers. As an apprentice, you’ll join our Consumer Field Operations team and help us deliver services to keep the nation connected.

Build skills for the future

As a Field Engineer Apprentice, you will connect our customers with the wider world all from the comfort of their own homes. Learn everything you need to know about installing and repairing our phone, TV and broadband products. Day-to-day, you could be:

Running cables from the street to customer houses

Measuring and adjusting signal levels to make sure our customers have the best service possible

Installing and replacing new equipment and cables

Configuring innovative equipment to allow customers to use our services

Giving customers the lowdown on how their services work

What we look for

You’ll need a full UK driving licence because you’ll be visiting customers across the region, providing them with a friendly, knowledgeable service and connecting them to what really matters. Your health and safety is important to us, so we’d prefer you to live close to the areas you’re responsible for to minimise the amount of driving you have to do and you’ll be comfortable working at heights. Other than that, we’re open to meeting people of all backgrounds.

We’re 100% committed to having a workforce that represents every part of our society, so we’re keen to hear from candidates of all backgrounds and circumstances.

What’s in it for you

The opportunity to develop your skillset and gain the experience and understanding you need if you’re to move onwards and upwards through our business. After an initial probationary period you will become eligible for the Encore Bonus Scheme, which gives you the opportunity to earn a performance related bonus of up to 5% of your salary (and paid quarterly!). All Virgin Media O2 apprenticeships are permanent, so once you successfully complete the apprenticeship, you will have a role as a Field Engineer waiting for you, with a salary from £29,000. Plus, you’ll enjoy some amazing benefits!