Field Care Supervisor Ripley, Hampshire, South East England, England
Job description
Field Care Supervisor/Care Quality Manager - 12 month maternity cover
We are a family run business which very much cares about the quality of care we deliver. We are seeking a experienced individual to join our excellent Ripley management team and enhance the quality of our service.
The role of Field Care Supervisor (which we call Care Quality Manager (‘CQM’) is a crucial part of the management team at each Avanti Homecare site.
Their job is to:
- Ensure we are providing the best quality care we can to each of our clients.
- Go out and visit all our clients each month to get feedback on how they are feeling and see if there is anything more we could do for them
- Observe our care team out in the field, checking on how care is being delivered and ensuring that they all feel happy and supported.
- Report to the Registered Manager on any areas of concern
- Identify and support any of our carers who may need additional training to ensure they can provide top quality care.
We would like our CQMs to bring ideas to the role and shape it to meet these outcomes. We have a structure in place to ensure that all clients and carers are visited regularly and that certain minimum checks are performed on each visit. Outside of this the CQM should do whatever they feel necessary to ensure the best quality care is being provided to all of our service users.
In addition, they will have responsibility for the on-call phone every 3rd week for out of hours contact and ensuring calls are covered as part of the management team.
Experience needed
Essential:
- Experience working in the care sector (at least 3 years)
- Experience supervising others
- Familiarity with word processing, email and calendar software
- Driving licence and own vehicle
- To live within 30 minutes of our Ripley office (DE5 3FJ)
Desirable:
- Care Management experience
- Coaching experience
- Experience of working in an office environment
- Experience in rota scheduling
- Qualification: Level 3 Diploma in Health and Social Care
Please send:
- Covering letter telling us why you want the role and about your relevant experience
- CV detailing your work experience and qualifications
Job Types: Full-time, Temporary contract
Contract length: 12 months
Salary: £27,000.00 per year
Benefits:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Ripley: reliably commute or plan to relocate before starting work (required)
Experience:
- providing care: 3 years (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Application deadline: 01/05/2023
Reference ID: CQMRIP1
Expected start date: 26/06/2023
