Family & Volunteer Support Worker Retford
Job description
An opportunity has arisen for aFamily & Volunteer Support Workerto join the Family & Volunteer Support Service, part of the Social Care Service within Rampton Hospital. Rampton is a national high secure hospital and is based in rural North Nottinghamshire. We are looking for a caring, approachable and confident person who is empathic and non-judgmental, to join our team. Family & Volunteer Support Workers provide a sensitive and high quality service, maintaining strict confidentiality, to diverse group of people: The role will involve championing the Carer and Volunteer befrienders agenda in the hospital. Supporting all on-site social visits, providing support and information to Carers, family members, friends and volunteer befrienders of patients resident in the hospital. The Team Goal is: To improve the overall visitor experience of the hospital. To enhance the life of the patient by providing a Volunteer Visitors by ‘bringing the outside in’. To enable high quality social visits to take place in order for patients to remain connected to their families & friends. The successful candidate will: Manage the centralised social visitor booking services for onsite & virtual visits, overnight accommodation and social visitor event days. To support & have I/C (In-Charge) responsibilities on social visitors’ onsite visits, often being the sole member of staff on those visits. Ensure the Visitors Centre (B&B type service for overnight stays) and the Child Visiting Suite are run smoothly and in accordance with procedure. Have good admin skills – (including use of databases) Assist organising of Social Visitor information, Social Visitor events days, Volunteer training days. Support Ward Carer Links. To assist the recruitment and induction and ongoing training/support of volunteer befrienders. The role of Family & Volunteer Support Worker is varied, challenging but very rewarding. You should have: Confidence using and have excellent organisational and admin abilities, written, verbal communication and presentation skills. Experience of working in a mental health setting or with child / vulnerable adults or volunteers . A willingness to learn and a desire to support others. You will be required to work flexibly to cover a 7-day week including statutory holidays, on a rota basis. This includes significant weekend working. Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons. As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health. We are committed to flexible and agile working, including the opportunity to join our bank. Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team. We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust. If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you! #TeamNottsHC The Family & Volunteer Support Service Goal is: To improve the overall visitor experience of the hospital. To enhance the life of the patient by providing a Volunteer Visitors by ‘bringing the outside in’. To enable high quality social visits to take place in order for patients to remain connected to their families & friends. Due to meeting the needs of the service, there is a significant expectation of weekend working in this role. Hours per shift are normally worked flexibly between 8am -5pm, although some out of hours working may be asked of you. Please note this post does not meet skill level required for a Skilled worker visa. Applicants requiring a Skilled Worker visa will usually need to be in a role which is at Band 3 or above, however please note not all Band 3 roles are capable of sponsorship. You can determine the likelihood of obtaining Sponsorship against the relevant skill and pay criteria here Immigration Rules - Immigration Rules Appendix Skilled Occupations - Guidance - GOV.UK (www.gov.uk)
