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Family Support Worker
Northampton
Contract
£18.20 Umbrella

A Family Support Worker is a vital part of the Safeguarding and Support Social Work team and workers will be expected to work alongside Social Workers to empower families who are in need and reduce safeguarding concerns. This will mean that the Family Support Worker will have to be accountable for their duties and be able to provide proven methods of support but also be able to contribute to developing innovative ways of strengthening families’ capabilities.

The Family Support Worker will be expected to visit service users’ homes and attend family meetings with a variety of professionals, including those within the Children’s Trust and our external partners, for example, schools, police, and health services.

Children and families in this field have a variety of needs, which may include learning difficulties, challenges with education, social challenges, challenges with their emotional well-being or challenges within their own environments.

Cases are referred to the Trust by the general public or professionals in other services, who are either expressing concern about a child or requesting a service for a child. These referrals are received either in person, by telephone, by letter or through an online referral
process

Main Accountabilities

Manage specific areas of work, allocated by the supervisor, and liaise with and involve professionals and appropriate staff in service user cases, arranging for service contact as and when necessary to meet the needs of the service user in order to improve family functioning or support placement stability, and safeguard and improve outcomes for children and young people.

To attend planning reviews, meetings and visits with colleagues an relevant professional staff as necessary in order to assist the analysis of
requirements and to plan appropriate care programmes for service users

Refer cases to the appropriate service, or undertake direct work with family members as specified by the Children in Need Plan or
Adoption/Looked After Children statutory regulations in order to fulfil the obligations of the Northamptonshire Children’s Trust in providing
services for children and families with particular needs

To provide assistance to service users in the planning and evaluation of the work undertaken on their behalf, carrying out corporate parenting
activities for children and young people where required, in order to increase families’ levels of self-sufficiency, competence and facilitate
independence from social service support.

To work within the Service’s policies and procedures and keep accurate and up to date records which will include contributing to multi-agency
forums, reviews, maintaining records of appointments, contact and other records within service policies, so that all documentation is in compliance with the Trust and legislative requirements.

For more information please call Sam on 01616670021 or email