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Company Description

Wish is a mobile e-commerce platform that flips traditional shopping on its head. We connect hundreds of millions of people with the widest selection of delightful, surprising, and—most importantly—affordable products delivered directly to their doors. Each day on Wish, millions of customers in more than 60 countries around the world discover new products. For our over 250,000 merchant partners, anyone with a good idea and a mobile phone can instantly tap into a global market.

We're fueled by creating unique products and experiences that give people access to a new type of commerce, where all are welcome. If you’ve been searching for a supportive environment to chase your curiosity and use data to investigate the questions that matter most to you, this is the place.

Job Description

We are looking for a great Workplace Experience and Facilities Coordinator to join the team. This role is an onsite role in our Downtown San Francisco Office.

What you'll be doing:

• Arrives before business picks up for the day to conduct the “morning walk” of all spaces. This is the most important daily task of the Workplace team. It serves as the front line to ensure the spaces are clean, free of hazards, and vendors are doing their job.
• Shares reception duties with Workplace colleagues, acting as a virtual directory for employees and guests (knowledgeable in conference room location, departmental location, Wish policies, building policies, etc), and fields employee Workplace requests (in-person, through portals and emails), directing through proper channels
• Creates a memorable (polished, professional, warm, top-notch customer service) first impression for all Wish guests
• Submits building requests through proper channels and follows up to ensure completion
• Supports/owns event planning and management
• Responsible for assisting Workplace Experience Manager with catering and pantry vendor management including restocking of items in pantry
• Responsible for shipping and receiving (both employee and business mail)
• Oversees the day porter scope and building janitorial team scope (daily, weekly, monthly, quarterly, and annually) ensuring spaces are clean
• Responsible for office supply orders, inventory, and stocking
• First aid and CPR certified and holds an emergency warden position
• Cross trained to provide “out of office” support for the Workplace Experience Manager and other Workplace team members ensuring daily operations run smoothly (cross trained - vendor management, move management, event management etc.)
• Responsible for office security protocols and our internal badging system
• Handles all facility related issues
• Ability to travel as needed

Qualifications

• 2+ years in hands-on Facilities or Workplace function at a tech start-up (ideally)
• Experience with office space planning, moves, build-outs and decommissioning of spaces
• Experience with event setup or coordination
• Experience with service ticketing systems (e..g JIRA, ServiceNow) and international shipping
• Working knowledge of standard computer applications including G-Suite & Slack

Who You Are:

• Highly organized and detail oriented within a fast-paced environment
• Strong customer focus and highly resourceful - an “anything is possible” attitude
• Flexible hours and able to occasionally work before and after-hours for emergencies
• Highly collaborative with a great degree of interpersonal savvy and professionalism
• Able to manage ambiguity with ease
• Positive attitude with a no job is too big or too small mentality
• Proactive and ability to foresee office projects and needs

#LI-RS1

Here at Wish, you are joining a team and company at a time of growth and transformation. You will love being surrounded by people who are as passionate as you are about e-commerce, technology, and a data-driven culture. Even if you don't meet 100% of the above, we encourage you to still apply!

The base salary range for this position is $34 - $38 hourly. Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations.

Additional Information

Wish values diversity and is committed to creating an inclusive work environment. We provide equal employment opportunities for all applicants and employees. We do not discriminate based on any legally-protected class or characteristic. Employment decisions are made based on qualifications, merit, and business needs. If you need assistance or accommodation due to a disability, please let your recruiter know. For job positions in San Francisco, CA, and other locations where required, we will consider employment for qualified applicants with arrest and conviction records.

Individuals applying for positions at Wish, including California residents, can see our privacy policy here.