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Job Introduction

Selfridges has always been much more than a shop. We’re a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail. We’re here to help make the world brighter. And you can be an important part of this. We’ll talk more about the role below, but before we get to that, let’s share with you the good stuff…

Rewards and benefits

Life at Selfridges is dynamic, exciting, and always evolving. As well as working with some of the most cutting-edge, iconic and boundary-pushing brands, designers and creatives, we also offer our team members opportunities to help make a positive difference through our network of communities, both within and outside Selfridges. Here are just a few of our rewards and benefits that help make our team experience that bit more extraordinary.

• Flexible working options to benefit you, your family and your wellbeing that can include part-time, flexi-time, job sharing or hybrid working

• Generous annual leave that increases with length of service

• Up to five paid volunteering days – from beach cleans to co-ordinating food and clothing donations

• Family leave that suits your set up including Maternity, Paternity, Adoption, Surrogacy and Shared Parental leave policies

• Defined pension contribution scheme

• Generous bonus and/or commission scheme

• Enviable team member discount including sale previews and double discount days

• Exclusive local discounts on a range of restaurants, bars, beauticians and entertainment

• Subsidised gym memberships

• Annual travel pass and cycle-to-work schemes

• A sustainable car salary sacrifice scheme

• Several internal communities to get involved in from our Diversity Board and Green Warriors who are leading the charge on D,E&I and sustainability, to the Wellbeings who are always thinking of new ways to champion healthy minds, bodies and routines for our team members

• Workplace Options, our confidential team member assistance programme for when life gets tricky or you need a little guidance

• Access to a wide range of training programmes to help your career development

Read on to find out how you can play your part in Reinventing Retail…

A bit about the role

We are currently looking for an enthusiastic and experienced facilities manager to join our London team of FM’s. The role is a new one, with the expectation to support the delivery of FM across the group, focusing on Workplace Management, Cleaning and Pest control. 80% of the role will be onsite in London and the remaining 20% will be off site supporting our Regional Sites and our office building in Leicester.

Skills / Experience

• A proven track record working in a Multi – Site or Complex FM Environment in hospitality, retail or any other customer led sectors
• Exposure to Workplace Management
• Exposure to People Management
• Exposure to Pest Control and/or Cleaning Management
• A balanced background between both Soft & Hard Services
• Internal and External stakeholder management skills including experience with Contractors and Suppliers
• Leading regular stakeholder meetings
• Managing Opex and Capex Budgets and commercial awareness
• Project delivery of small works
• Preparation and presentation of simple business cases to Senior Stakeholders
• CAFM systems – Aurora and/or Concept is preferred
• Microsoft Office & SharePoint as a minimum. Oracle experience would be beneficial
• Demonstrable management of building compliance
• Exposure to incident response

A bit about you

• You will have experience in facilities management, preferably in a client direct role
• You will need to be organised with time management skills to be able to plan your workload and meet deadlines. Be goal orientated and action-focused
• The ability to work autonomously and use your initiative to problem solve. This includes having challenging conversations
• A keen eye for detail, and you can deliver consistent, accurate results
• Open to some regional travel
• Aligned to the Selfridge’s Values: Which are 1) Leading with purpose 2) Embracing every self 3) Creating the extraordinary
• IOSH Managing Safely and/or NEBOSH General Certificate
• Facilities Management Qualification and/or any other industry related education

A bit about us

Everyone is welcome

Selfridges is a place where we want everyone to feel a sense of belonging. We embrace every self and are committed to cultivating a diverse and inclusive working culture. We are leading with purpose to not only increase the visibility and recognition of under-represented talent within our organisation, but the wider industry too. Here at Selfridges, everyone is welcome – irrespective of race, gender, ethnicity, sexuality, age or disability, we stand by equal opportunities for all.

Our awards cabinet

We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign. We were also recognised as a ‘Best 25 Big Company to Work For 2020’ as awarded by The Sunday Times.