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Job description

PART TIME OR FULLTIME ON OFFER To provide excellent customer service satisfaction, and interact positively with our retail stakeholders including customers, colleagues, and suppliers to fulfill every time customer expectations, orders, projects, and House Accounts for our Retail Activities.

Salary £9.00-£12.50 per hour based on proven commercial experience and estimating soft furnishings. Salary frequency - per hour. Hours of Work 30 to 40 hours per week or the required hours to get the job done over a 4 to 5 day week including most Saturdays. Other benefits include pension, staff discount, and discretionary incentives based on company and personal performance.

We request that candidates only apply for this position if they can commit to the advertised working hours (or nearly) and days or we will be unable to proceed with your application. Ideally, candidates will be required to cover other sites nearby periodically so may need to drive occasionally.

For more information give us a visit to one of our stores, introduce yourself and say Hi, You may also wish to visit www.lingardfabrics.co.uk and Facebook.

Duties & Responsibilities

Assisting customers to purchase various types of Fabrics and associated products. We have been providing good Customer Service for the last 60 years, and we need you to continue the legacy. You'll be the face of The Company, providing the level of interactive customer service which makes us unique for a specialist independent Fabric Retailer.

Job Requirements

We need people to help us and you will need to bring a passion for selling, a desire to help customers, and an ability to deliver excellent customer service. Your day will be varied, from delivering service with a smile at the till to assisting customers with their projects. You will be responsible for providing accurate error-free work, good maths and demonstrating excellent communication skills, and aim to gain acceptance of your ideas and plans from every customer.

You will need to have a flexible approach as there will be occasional times when you will be supporting other branches(s) to meet the business needs.

You will have the ability to proactively engage with customers on the shop floor to help them find and fall in love with our products. You may have had previous experience in Retail as a Retail Assistant, Customer Assistant, or Sales Assistant or in the Fabric/Craft trade. But if not, don't worry, we've got the experience, all the tools, training, and support to get you up to speed and delivering excellent service in no time at all.

You will have a passion and ideally practical experience in a fabric-related business. For example: Selling Curtains and Blinds or Costume making or Teaching sewing/knitting related practical skills etc.

Lingard Fabrics is a family-run business that was initially established as a fabric merchant trading as Richardsons in South East Essex in the early 1930s. Our Braintree Shop ‘Lingards’ was opened in 1957 by Sandie Lingard (nẻe Richardson) and traded in the High Street opposite Townrose for many years and later moving to its current location in Rayne Road. Later our second shop was opened in its current location in Sudbury in the 1970s. The business was further expanded in the 1980s with the addition of an Award-winning Commercial Curtain Making workroom and Design Centre that operates throughout the UK and beyond.

During this time, we have expanded our range to include, Blinds, Curtains, Curtain Poles, Fabrics, Haberdashery, Knitting, Wool, Crochet, Sewing and many other specialist Bridal and Dress fabrics.

Job Types: Full-time OR Part-time, Permanent

Salary: £9.00-£12.50 per hour

Job Types: Full-time, Permanent

Salary: £10.50-£13.00 per hour

Benefits:

• Casual dress
• Company pension
• Employee discount

Schedule:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
WE ARE COVID COMPLIANT

Application question(s):

• DO YOU HAVE ANY INTERESTS OR EXPERIENCE WITH FABRICS? LET US KNOW WHAT YOU CAN DO.

Education:

• GCSE or equivalent (required)

Experience:

• Retail sales: 1 year (preferred)

Work Location: In person

Application deadline: 12/05/2023
Reference ID: FT SU FABRIC RETALIER
Expected start date: 22/05/2023