F & B Supervisor Breakfast and Bar - Live in Available Gerrards Cross, England
Job description
F & B Supervisor Breakfast and Bar - Live in Available
A peaceful four star hotel in Gerrards Cross in Buckinghamshire, the Bull Hotel offers 147 comfortable bedrooms, a restaurant and bar, and flexible event suites for all types of functions. Opened in 1688 as a coaching inn, the picturesque hotel combines warm British hospitality with modern comforts. Located in the countryside. The Bull is easily accessible by train or car.
An exciting opportunity for an experienced Food and Beverage Supervisor to join our friendly team and take responsibility for the day to day running of our four-star Food and Beverage department.
Food and Beverage is at the heart of our hotel and we are now seeking a well presented, experienced and enthusiastic Food & Beverage Supervisor to join the team to work in our Restaurant, Lounge Bar and Meeting & Events departments. Being in a customer-facing role means you are a confident and well-presented individual with a warm way with people.
Why join the Bull’s team?
As part of the Bull's team, you will enjoy a range of benefits, including:
- Wagestream – flexible access to your earned wages & financial coaching App
- A paid day off for your birthday
- 24/7 Employee Assistance Programme for you and your family
- Saroving Rewards for going the extra mile & delivering exceptional guest service
- Employee appreciation events
- Family & Friends Accommodation rates & employee F & B discounts at all hotels in the group
- Opportunities for training and development & recognising your potential
- Free Meals on Duty
Accommodation is available (Chargeable) for this vacancy
As a Food and Beverage Supervisor you will have...
- Previous Food & Beverage experience in Breakfast service as well as Bar. Ideally, as a Team Leader or Supervisor in a quality hotel with both corporate & leisure clients.
- A passion for quality service and knowledge of coffee as well as wines and other beverages
- An outgoing personality with excellent customer care skills.
- The ability to work under pressure and be able to resolve customer problems effectively
- Lots of enthusiasm, a professional manner and not afraid to take on extra responsibility when needed
- An excellent command of written & spoken English
- Ability to work full time on a 5 day out of 7 rota with a mix of early shifts and late shifts including weekends.
What will I be doing as a Food and Beverage Supervisor?
- Recognising that guest satisfaction comes through great employee service and performance.
- Motivating, supervising and directing the service team
- Assisting in the development, implementation and maintenance of quality standards
- Optimising time on the floor by carrying out one to one coaching & training to develop employee confidence in dealing with customers and selling hotel products and services
- Interacting with guests to ensure a positive guest experience, recognising and acknowledging them and using their name during interactions.
- Liaising with the kitchen to ensure food service is timely and as ordered, taking care of special requests and guests with allergies.
- Ensuring guests are served in a professional and timely manner and dealing with feedback should it arise.
- Ensuring all H & S and Hygiene standards are maintained
- Maintaining correct staffing levels through the effective use of manpower.
- Learning and building your knowledge on all the hotel's products and services.
- Attending training & completing e-learning modules to improve your skills and aid your development
In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
