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United Kingdom

Corporate services, infrastructure and facilities

Group Functions

272507BR

London

Full Time

We're looking for [Role Name] to:

• Work in the EMEA Travel Management team in providing resolution for any service related issues and delivering employee training both in person and utilization of technology on how to best access and utilize travel tools and resources in order to conduct best practice driving online adoption

Develop our service solutions to be timely, proactive and intuitive to ensure employee travel is safe, cost effective and delivers high traveller satisfaction.

Support the EMEA travel management department, driving continuous improvement in service levels, providing responses to the Traveller engagement survey, enhancing the experience of Travel and GCS to our business travellers

You’ll be working in the Travel Management Team in London which is part of the Group Corporate Services team. Reporting to the Head of EMEA Travel Operations
You will be working to deliver a seamless and consistent user experience for clients, employees and stakeholders.
Diversity helps us grow, together. That’s why we are committed to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients.

– experience within the corporate travel industry ideally with a large Travel Management Company specializing in Global Contracts for Business Travel
– experience with implementing and managing on line travel booking tools such as Citric across multi markets
– Experience in implementation of new products and services using project management tools
– a customer-oriented approach and experience with Travel Survey Tools
– Excel, PowerPoint and word experience.
– Experience in delivering end user training
– organizational skills with attention to detail and time management
– a reputation for building effective relationships with bookers and travelers
– ability to review, test and propose documented procedures,
– An eye for detail to ensure service delivery is of the highest quality
– excellent communication and interpersonal skills

UBS is the world’s largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?

This role requires an assessment on application. Learn more about how we hire: www.ubs.com/global/en/careers/experienced-professionals.html

At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.