Executive Assistant with Operations Remote
Job description
The Link App are looking to appoint a driven, ambitious and adaptable Executive Assistant who takes a hands-on approach to their daily responsibilities. The Link App is looking for a proactive and focused professional to coordinate activities across different functional teams, adopt a data-led approach to driving business improvement, and take ownership of the general day-to-day running of operations. The successful candidate will be joining at a stage where they can play an integral role in allowing the business to achieve its growth aspirations. The incoming Executive Assistant will be working closely with the CEO to help drive a business with a potentially market leading product at its core. This is a remote role with a view to going hybrid, in Manchester, in the future
Responsibilities
- Aid the CEO and management team in the day-to-day running of the business
- Pro-actively mange their diaries, emails and deadlines
- Manage and improve the operational processes and systems of the business, from KPIs and best practices, to actioning customer insights and reporting on product improvements
- Working closely with the CEO, you will be responsible for helping the business run and grow as effectively as possible
- Collecting, analysing and managing product and user data which allows the product team to consistently improve and optimise our offering.
Requirements
- Minimum 3 years Executive Assistant experience
- Experience with granular diary management at executive level
- Experience with detailed email triage to save the CEO precious time
- Experience with adhering, and ensuring the CEO adheres, to all deadlines
- Experience improving existing processes and tools to ensure streamlined and efficient operations
- Experience collecting and analysing data, identifying opportunities and using this knowledge to help the product team improve and optimise the platform for our users
- Experience building systems to capture, review, and analyse usage information and other key product and user data
- Experience within a fast paced small business environment
- Experience of building operational systems
- Experience of working with cross-functional teams (product, technical, and sales)
- Experience working with customers to help improve the product roadmap
- Experience making sure user-facing teams (e.g., Sales and Onboarding) are ready with the information and processes required to support new clients
- Experience of using data to turn into actionable business decisions
- Experience integrating closely with product managers and engineering to bring an operational mindset to product development
- Experience working closely with the CEO on KPI framework
- Experience with all financial matters including invoicing and payroll
- Experience with general administrative work and organisation
Benefits
- A market leading salary and bonus
- Having our employees remain focused, prioritising mental well being, and attaining the right balance between work and life is important, so we offer unlimited annual leave
- Flexible working
- Opportunity to work remotely
- Pension
- Share options
