Executive Assistant to the CEO London, England
Job description
About us
At Siena we are revolutionizing the customer service industry with the world's first autonomous AI customer service agents. We are a remote-first startup that's passionate about enabling machines to engage in delightful and empathic conversations. Siena is the first of its kind, designed to work out-of-the-box to interact with customers across all channels from a single platform.
If you're excited about AI and the intersection of human-to-machine communications, and want to be part of a team who is driving innovation and making a real impact, then come join us in pushing the boundaries of AI and CX.
Some of our values
Customer First: It's not just about solving issues or closing deals. We're in the business of understanding our customers so well that we can anticipate their needs and blow their minds.
Clear & Candid: Communication isn't just a checkbox for us—it's our operating system. We strip away the fluff to say the things that really matters, sharing both our triumphs and trials openly.
Question & Disrupt: We do things that have never been done before—not for the sake of being different but for being radically better.
Act with Agency: We don't wait for permission or perfect conditions. We evaluate the situation, make our best call, and go for it.
Raise the Bar: We're not just meeting standards, we're aiming for setting them.
Fast & Fearless: We move quickly but thoughtfully, and view mistakes and failures as stepping stones, not setbacks.
Straight Talk: We say what we mean, mean what we say, and have no hidden agendas or sugar-coating.
Driven by Curiosity, Fueled by Growth: We ask the questions no one else is asking, dive deep, and come out the other side better for it.
Synergy Over Solo: We value collaboration over individual achievement. When we work together, we're unstoppable. We're not just co-workers; we're co-creators.
Job Overview:
Are you looking for a dynamic role where no two days are the same? We're looking for an Executive Assistant to support our CEO in a fast-paced, rapidly growing environment. Here, you won't just be handling tasks; you'll be accelerating your career, learning , and contributing to high-impact projects. This isn't a traditional EA role; it's a career-defining opportunity for someone who can really own their responsibilities.
Key Responsibilities:
Organize to Optimize: Keep our CEO ahead of the curve, making sure schedules, tasks, and commitments are always in check.
Spearhead Communication: Interface with stakeholders, whether they're employees or investors, to manage and escalate issues as needed.
Project Execution: Handle various projects end-to-end, keeping quality in the spotlight.
Travel & Logistics: Plan and manage all aspects of travel, from flights to last-minute hiccups.
Follow Through: Ensure that action items from meetings are acted upon, communicating updates or delays proactively to relevant stakeholders.
Qualifications:
4+ years of experience in roles that required you to manage multiple priorities and projects, ideally in a tech or startup setting.
Outstanding communication skills; you should be as comfortable drafting an email as you are making a presentation.
Strong attention to detail; you don't let things slip through the cracks.
Proficiency in using office software like Google Suite and communication tools like Slack, Zoom.
Personality Traits:
Self-Sufficient: You don't wait for things to happen; you make them happen.
Proactive: You can anticipate needs and act without always being directed.
Exceptionally High Standards: You strive for excellence always, not just when someone is watching.
Fast-paced: You're able to keep up in an environment that evolves quickly.
Perks:
Competitive salary and benefits.
Exposure to different facets of running a high-growth startup.
Benefits
The flexibility to work from anywhere. Even if it's just from the comfort of your own bed (because let's face it, who doesn't love a good WFH situation?)
Flexible working hours. Because who said you can't design your day on your terms?
Competitive salary and stock options. We offer highly competitive salaries and equity, because we're building this together.
Unlimited PTO. With unlimited paid time off and a minimum of 15 days off per year, you'll have plenty of time to explore the world (or just your couch).
Growth stipend. An annual budget to continue learning and expanding your horizons. It's like getting a raise without having to ask for it. We invest in you, so you can continue to invest in yourself.
At Siena, we’re not just looking for people who can do a job. We’re looking for people who want to break boundaries, create the future, and reshape industries. If that’s you, we look forward to your application.
Siena provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
