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Executive Assistant – Darwin (part of Mercer Marsh Benefits)

The company: Mercer

Darwin is part of Mercer Marsh Benefits (MMB), a 7,000-person strong community of specialists in health, benefits, and employee wellbeing. This affords us a massive opportunity to impact the lives of tens of millions of people around the world. Darwin is changing benefits for good in eight out of the top ten technology companies in the world and has a wealth of clients across a diverse range of sectors. In fact, more than 2 million people are already using our platform.

Darwin™ is a market-leading and specialised global platform and is changing Benefits for Good. Our unique and innovative SaaS (Software as a Service) platform has transformed the employee benefits industry. We are fast paced, ambitious, people-focused and on a journey to innovate and develop products that truly impact people’s lives and the market in which we operate.

What can you expect?

As an Executive Assistant you will provide administrative support to members of the Darwin Executive Team to enable them with the execution of their responsibilities. A key part of the MMB Darwin COO role is to manage the Darwin Executive Leadership Team and other Darwin level activities. You will provide support for these activities including the Leadership Team itself but also other related meetings like events, stakeholder updates etc.

This is a varied role in a friendly, fast-paced environment, which will require the successful individual to effectively manage multiple tasks and responsibilities to a high professional standard. Acting as a key member of the team, the support this position provides will be vital in enabling colleagues to focus on strategic growth and client excellence.

We will count on you to:

• Managing complex global calendars, and scheduling meetings with senior attendees across multiple time zones.
• Attending team calls/meeting, assist in building agendas, note taking, capturing actions
• Participating and/or leading on specific business projects as appropriate
• Co-ordinating and arranging meetings and schedules in a fast-paced environment. This requires the ability to maintain composure and demonstrate “grace under pressure,” including being able to coordinate and facilitate through ambiguity.
• Arranging and coordinating complex and frequently changing domestic and international travel arrangements, including international visa and immigration matters.
• Reconciling expense claims and credit card statements, and processing expense reports in a timely manner.
• Managing sensitive, highly confidential, and proprietary information
• Preparing (and anticipating) the materials needed for events, correspondence, appointments, meetings, travel,
• Tracking and managing invoice processes.
• Providing in-person support in the office, such as greeting visitors or ordering appropriate office supplies and equipment.
• Liaising with internal and external colleagues, clients, and business guests.
• Meeting agenda management, content consolidation and action tracking and reporting.

What you need to have:

• Proven background as an Executive Assistant working at senior level.
• Strong attention to detail
• Ability to prioritise and be proactive
• Problem-solving abilities
• Strong time-management skills and the ability to organise and coordinate multiple projects / tasks at once.
• Proven minute taking skills
• Flexible in time management to accommodate the Executives you support.

What makes you stand out:

• Proficiency in the Microsoft Office suite
• Strong judgment, discretion, confidentiality, and decision-making skills with the ability to interact well with all levels within the organisation.

About us

Mercer provides insights, advice, and technology-driven solutions to help build brighter futures for our clients, colleagues, and communities. Together, we are redefining the world of work, reshaping retirement, and investment outcomes, and unlocking real health and well-being.

Mercer’s more than 25,000 employees are based in 44 countries, and the firm operates in over 130 countries.

Mercer is a business of Marsh & McLennan Companies (NYSE: MMC (Marsh and McLennan Companies)), the world’s leading professional services firm in the areas of risk, strategy, and people, with 76,000 colleagues and annualized revenue approaching $17 billion. Through its market-leading businesses, including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment.

Marsh & McLennan Companies and its affiliates aim to attract and retain the best people regardless of their gender expression or identity, marital and civil partnership status, ethnic origin, nationality, age, background, disability, sexual orientation, or beliefs.