Executive Assistant Leeds
Job description
Leeds, United Kingdom | Permanent, full-time | £31,000 per annum (Salary is up to £31,000) thebigword is a leading language services provider with a global presence. We work with some of the world's biggest brands to provide translation, interpretation, and language technology solutions. Our mission is to break down language barriers and help our clients communicate effectively across borders and cultures. At thebigword, everything we do is underpinned by our ELITE values and we strive to be the best we can be in all that we do. About the Role… Location: Office Based at The Brainworks, Royds Close, Leeds, LS12 6LL Working Hours: Monday to Friday, 13:30PM - 10:00 PM, 37.5 hours per week. At thebigword, we're pioneering innovation as one of the largest language service providers globally, utilising the greatest minds and boundary shattering technology to deliver phenomenal quality at scale to both our clients and linguist network. Our CEO is at the forefront of our mission, and we're seeking an Executive Assistant who can provide invaluable support to ensure their success. In addition to assisting the CEO, this role also includes providing reception support during afternoon and evening hours at our Leeds Office. As the Executive Assistant, you will play a crucial role in managing the CEO's schedule, coordinating meetings, and handling various administrative tasks. Simultaneously, you'll greet visitors, answer calls, and ensure a smooth flow of operations at our office. You’ll also provide holiday cover to our full-time reception lead, who typically works between 9am and 5pm, adjusting your hours over this period to provide cover during the core hours. The 13:30pm to 10.00pm shift aligns with the CEO’s working hours (who is based in Miami), and also supports in the responsibility of closing and securing the brainworks at the end of the working day (10pm). Key Responsibilities: Executive Assistant: Manage the CEO's complex and ever-changing calendar, scheduling meetings, appointments, and travel arrangements. Along with effective diary management, you will also manage the CEO’s inbox. Prepare documents, presentations, and reports as requested by the CEO. Act as the primary point of contact between the CEO and internal/external stakeholders. Handle confidential information with the utmost discretion and professionalism. Anticipate the needs of the CEO and proactively address them. Conduct research and compile information as required. Prioritise and manage multiple tasks and projects efficiently. Attend all required meetings, including senior management and board level meetings, taking notes, and distributing follow up actions. You will also ensure these are completed in line with the defined deadlines. Assist with ad-hoc projects and tasks as assigned by the CEO, and other executive assistant duties for senior positions within the organisation, as required. Reception Support: Working alongside our Facilities Manager, who covers reception during the core hours, you will support in the completion of facility related tasks. This will include building walk-arounds, fire-walks, and the opening/ closure of the building ensuring it is secure. You will also undertake Reception based activities including: Greet visitors in a warm and professional manner, answering and direct incoming calls to the appropriate department or individual. Maintain a clean and organised reception area, and facility overall. Handle incoming and outgoing mail and packages. Assist with general administrative tasks to support the smooth operation of the office. Manage office supplies and inventory as needed. About You… Proven experience as an executive assistant or in a similar role would be advantageous. Exceptional organisational and time-management skills. Strong communication and interpersonal abilities. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). The ability to ensure discretion and confidentiality is paramount. Ability to adapt to changing priorities and thrive in a fast-paced environment. Previous reception and administrative experience are a plus. Why work for us? We are a close-knit team here at thebigword and we recognise that people make our company what it is so, we reward them with excellent benefits and perks including: Generous annual leave entitlement that increases with length of service Healthcare cash plan and Employee discounts Employee assistance program 2 paid volunteering days per year Free onsite parking Apprenticeships, qualifications and development opportunities A culture committed to diversity, equality and inclusion. Free breakfast in the Leeds office Long-service awards Wedding & new baby gifts Quarterly employee recognition awards Access to online courses to enhance your personal hobbies and interests Give as you earn – the ability to donate to a charity of your choice directly through your wages monthly. Think this role is for you? Click the link below and easily apply with your CV. Once we have received your application, we will let you know and will keep you up to date on your application progress. We wish to stress that the successful candidate must be UK based with the right to work in the UK. If you would prefer to join our wonderful freelance linguist community as a translator or interpreter, please email your details to [email protected] and our team will be in touch. Due to the nature of our business, all successful applicants will be required to complete a basic criminal record check as a minimum. Some roles also require CTC clearance or SC Clearance. Equal opportunities: thebigword is dedicated to promoting and protecting the physical and mental health and wellbeing of all our staff. We are a Disability Confident Employer, achieving level 2 of the scheme, we have signed the Menopause Workplace Pledge and we have signed the Mindful Employer Charter. Should you require any reasonable adjustments for your interview please make the Careers Team aware. Following a successful interview, if you believe you will require any reasonable adjustment for your subsequent employment with thebigword, please discuss this with your manager as soon as possible to allow us to implement your adjustments prior to you joining us. thebigword is committed to encouraging diversity and opposing all forms of discrimination in our working environment. Our aim is that our workforce will be truly representative of all sections of society and each employee feels respected and able to give of their best. As an international company that operates worldwide and due to the nature of our industry we are a multicultural company. We have a large diverse client base which demands diversity amongst our employees to be able to service our clients effectively, thus meaning we employ people from different cultures and we do not discriminate against people on grounds of race, ethnic origin, colour, nationality, national origin, religion/belief, age, gender, gender reassignment, sexual orientation, marriage, civil partnerships, pregnancy, maternity or disability.
