Executive Assistant Middlesbrough
Job description
Avaliable Job Today If you’re looking for a challenging career working in a vibrant environment this is the opportunity for you. The work will be varied, and we can guarantee no two days will be the same. We’re a small team and you will play a key role so initiative and trust in your ability to self-manage will be an advantage.
We’re looking for a highly motivated and organised Executive Assistant, within this role you will be responsible for:
- Diary Support - Scanning of email, identifying regular tasks, creating standard agendas, etc.
- Meeting and Training Planning
- Training delivery to clients via Teams or Zoom on ShinyMind CMS system to multiple different customer groups.
- Tech support on Teams and Zoom for virtual programmes delivered - Provides scheduling support and attends/sets up calls as required.
- Customer Relationships – Develop and manage relationships with customers.
- CMS Management – Understanding the CMS system and how the App works so you can onboard new customers and solve and answer customer questions.
- Communications - Prepare draft proposals and presentations with direction from the team and/or support from others; document production and formatting; brand compliance; proof reading, grammar, and spelling.
- Programme coordination including scheduling welcome packs and subsequent communications.
- Shared inbox management of multiple inboxes – including answering customer queries in a timely manner.
- Administration - Assist with miscellaneous complex administrative tasks which will include, answering the phone, administration of shared mailboxes, voicemail/email, distribution lists, office/meeting room bookings and purchasing of items.
We are looking for experience in the following skills:
- Ability to multitask accurately and effectively
- Strong Diary Management
- Excellent verbal and written English
- Excellent customer service skills
- IT and Microsoft Office skills (Word, Excel, PowerPoint, Outlook)
- Effective team player, flexible but with the ability to work independently
- Excellent organisational skills and ability to prioritise effectively
- Strong interpersonal skills with confidence to interact with people at all levels
- Ability to work within deadlines
- High level of accuracy
- Pro-active, display initiative and work well under pressure
- Experience working in a similar role
- Passion for high performance
Nice-to-Haves:
Experience working with several computer programmes is preferrable but not necessary including:
- Teams
- Zoom
- Mandrill
- Mailchimp
- Survey Monkey
What’s in it for you?
- Competitive basic salary
- 25 days holiday (not including bank holidays) plus your birthday off
- Full access to the ShinyMind App for you and 5 family/friend members
- Full training on the ShinyMind App and the CMS
- Equipment supplied to enable you to do your role including a laptop, etc.
We believe in inclusion and diversity and supporting the whole person.
ShinyMind is deeply committed to diversity, equality and inclusion, both in our hiring practices and in our experiences as a ShinyMind employee. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination.
ShinyMind is an Equal Employment Opportunity employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.
Job Type: Full-time
Salary: £23,000.00 per year
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Middlesbrough, TS9 5JZ
Application deadline: 28/03/2023
