Events Bar Supervisor Birkenhead
Job description
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Role: Bloom Events Bar Supervisor
Type: 25 hours a week, based on a 7-day week
Reports to: Bloom Lead
Salary: £22,000 pro rata
Other Benefits:
25 days annual leave (plus Bank Holiday’s) pro rata
£20 per month wellbeing budget
Opportunity to take part in wellbeing activities including weekly staff yoga and ‘away days.
Bloom Building is a progressive arts centre and venue for hire with several
tenants including the Open Door Charities Bazaar programme and Be Well
Learning.
General purpose of role:
The Bloom Events Bar Supervisor role is a key function of Team Bloom, they are the heart of the excellent customer experience we provide at Bloom and will help to create a thriving welcoming space for all visitors. You will be required to oversee the delivery and preparation of Bloom’s events and be the central point of contact for customers and event staff to ensure that the events run smoothly without any issues. Should any arise, you will be quick to fix them, using positive problem solving and initiative, ensuring minimal impact on the event.
Essential duties:
- Provide excellent customer service at all times.
- Weekend and evening availability is a must and additional hours will be
throughout the week.
- Be the face of Bloom when managing a shift in the absence of the Bloom
Worker.
- You will work closely with the Bloom Worker on making sure event
standards are first class from the start of an event to the close down.
- Handle payments and float in accordance with company standards.
- Apply responsible alcohol management awareness and ensure all
customers and staff are safe at all times.
- Stock taking the bar monthly.
- Making sure bar due diligence is maintained and actioned regularly in
accordance with Environmental Health Official guidelines.
- Ensuring the bar staff operate efficiently and deliver a high standard of
customer service.
- Being the main point of contact at the Event making sure you are always
one step ahead of the guests requests.
- Delegating work duties and tasks to the team.
- Uphold high hygiene standards and ensure the staff are trained to do so.
- Fully support all of the bar staff and assist in their training from day one
with continuous up skilling for all.
- Work collectively with Team Bloom to creatively drive sales at events.
- The right candidate will have bar experience along with a knowledge of
craft beers and wines.
- Report any discrepancies or incidents to the Bloom Lead at weekly team
meeting.
- Line Cleaning knowledge is a must.Working Hours:
Work will be primarily at the weekends when we have private events on and the
rest of the hours will be in the week to cover day shifts and attend the weekly
staff meeting between you, the Bloom Lead and the Bloom Worker.
Relevant Behaviours:
Leadership skills, adaptability, effective listening, friendly manner, ability to
prioritise, understanding the vision for ODC and demonstrating values,
accountable, proactive, attention to detail, proactive problem solver, ability to work at pace.
Candidate requirements:
Essential (E) / Favourable (F)
(E)Able to manage good working relationships with staff, beneficiaries, the
public and partners
(E)Knowledge of lighting and sound equipment/use/set-up
(E)Proven experience Supervising in a busy bar environment
(E)Knowledge of alcohol laws/legislations
(E)Ability to train staff on all levels of bar hygiene/rules/laws/company standards
(E)Demonstrate compassion, empathy and a non-judgmental approach to all
who attend Bloom
(E)Ability to work independently as well as part of a team
(E)Able to solve problems, use initiative and make important decisions
(E)IT literate
(E)Knowledge/interest in craft beers/wines/draught
(E) Knowlegde of cleaning of lines procedure
(E) Be highly organised with a great attention to detail
(E)Able to manage your workload and prioritise work if needed, multi-tasking is
important
(F)Has a knowledge of the local area and local relevant services
(F)Personnel License
(F)Eager to contribute new ideas for Blooms growth
(F)Experience of working in a mental health service/related third sector organisation
Job Types: Full-time, Part-time
Part-time hours: 25 per week
Salary: £22,000.00 per year
Benefits:
- Employee discount
- Wellness programme
Schedule:
- Every weekend
- Flexitime
- Monday to Friday
- Night shift
- Weekend availability
Ability to commute/relocate:
- Birkenhead: reliably commute or plan to relocate before starting work (required)
Work Location: One location
