Job description
What you'll be doing:
Event Planner
£30000
We're currently recruiting a dedicated Event Planner to help ensure the smooth running of the operations in Restaurant Associates on a Fill time basis.
As an Event Planner you will be responsible for coordinating the conference and events bookings for the venue. Conducting showrounds and meeting customers to establish final details. Proactively upselling the facilities and always aiming to meet customer needs and exceed customer expectations. Produce BEO’s and attend operational meetings to ensure all details and requirements are handed over accurately to the operations manager. To raise and send customer invoices and be responsible for post event calls and customer feedback. Consistently ensure the highest standards of accurate and timely customer, staff and management information.
More about the role:
Could you bring your spark to Restaurant Associates? Here's what you need to know before applying:
Your key responsibilities will include:
Conducting reactive sales activities including responding to telephone and e-mail enquiries for final details
Following up on post-event calls within a specific time scale to optimise repeat business
To secure venue showrounds for the BDM’s
To achieve agreed upselling sales targets
Ensuring all details and requirements of confirmed bookings are handed over accurately to the operations team
Proactive calls focusing on past bookers, lost and turned down enquiries and lapsed accounts
Liaise with the client onsite teams to ensure a harmonised approach
Opportunity to attend venue showcase events and FAM Trips
Generating and sending full pre-payment invoices to the customer
Update 3 rd party platforms along with the venue website with seasonal offers and packages
To always be aware of sales activity/initiatives of our competitors and use this market intelligence, acting upon it to ensure RA Venues obtains its market share in this sector
To maintain accurate, up-to-date reports and information
To maintain relationships with local event partners and LVP
Support innovative campaigns for the Sales and Marketing plan
Always responding positively and efficiently to customers, ensuring repeat business is optimised
What we’ll give:
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
Contributory pension scheme
Grow your career with our Career Pathways and MyLearning programmes
Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
Exclusive travel discounts with TUI, Expedia, Booking.com and many more
Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
Up to 44% off cinema tickets to enjoy your favourite blockbuster
Receive Wow Points every time you spend and use them on a wide range of brands
Un-wind with us with free wellness, mindfulness and exercise classes
You can share all discounts and offers with your friends and families
Who you are:
Our ideal Event Planner:
Will have extensive event planning experience within the UK conference and events industry
Will be experienced in achieving KPI’s and developing business strategy to achieve growth expectations
Minimum 2 years’ experience in an event planning role within a Conference & Events environment
About Us
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
Contributory pension scheme
Grow your career with our Career Pathways and MyLearning programmes
Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
Exclusive travel discounts with TUI, Expedia, Booking.com and many more
Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
Up to 44% off cinema tickets to enjoy your favourite blockbuster
Receive Wow Points every time you spend and use them on a wide range of brands
Un-wind with us with free wellness, mindfulness and exercise classes
You can share all discounts and offers with your friends and families
Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Job Reference: com/3006/99073001/52577768/SU
Compass Group UK&I is an equal opportunities employer, committed to cultivating diverse and inclusive environments for every employee.