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POSITION SUMMARY

The Bournemouth Highcliff Marriott are looking for a passionate, dedicated and ambitious Event Executive to join the Sales & Marketing team at this prestigious 4* hotel.

Marriott are committed to a better Work Life Balance and overall Wellbeing at Work. You will be supported in and out of the workplace through:

• World class Learning and Development Courses and Apprenticeships
• Quarterly bonus schemes
• Taskforce Opportunities
• Incentives
• Recognition Scheme
• Employee Wellbeing programme
• Discounts on hotel rooms, gift shop items, food and beverage
• Associate Benefits Website
• Meals on duty, free car parking and use of fitness suite

Your Role:

• Is responsible for incoming enquiries, from conversion through to seamless transition to operations for event execution and back to sales.
• Managing multiple inboxes and communicating frequently with clients.
• Organising clients events and working closely with other departments to ensure these are executed without flaw.
• Managing accounts and finances.
• Provides excellent customer service through every element of the event or group enquiry, utilizing strong selling skills.
• Prepares all event documentation and coordinates with all relevant hotel departments and the customer to ensure consistent, high level service through pre–event, during event and post event.
• Recognizes opportunities to maximize revenue, conversion and drive repeat business.
• Takes personal responsibility to adhere to sales and event brand standards for enquiry handling, event planning, pre & post-event.

What we are looking for:

• A genuinely warm & welcoming demeanor
• A passion for the industry, a want to be the best in service
• A team-first attitude
• A gift for paying attention to the smallest details
• Good Communication & Organizational skills