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Overview:Essential Job Functions & Responsibilities:

• Act as the main point of contact for employee workplace and facilities-based queries, escalating anything complex to the Facilities Manager and Facilities Project Manager.
• Manage the facilities catering calendar for all SAGE events by ensuring that all catering and drinks are set up, housekeeping of all meeting rooms and communal spaces ensuring rooms are prepped before and after meetings.
• Be aware the technical set ups in all the meeting rooms and assist with ensuring that all meeting rooms are set up before meetings and act as an additional point of contact for meeting room technical queries.
• Ensure visibility and knowledge of all external visitors and meetings happening on the premises daily.
• Conduct floor walks to record, report, and action any maintenance issues and report to the Facilities Manager and the Facilities Project Manager
• Assist the Facilities Manager and the Facilities Project Manager in the organisation of staff passes and lockers and ensure functionality of all lockers.
• To carry out monthly stock audits of all First Aid boxes and First Aid kits throughout the office and ensure they are replenished as well as ensuring all print stations are fully stocked and stationery is ordered.
• Processing of orders/invoices for payment using the internal purchase order processing system.
• Responsible for daily post room and courier duties: distributing post; taking and unpacking deliveries, notifying recipients; organising outgoing mail.
• Support the Facilities Manager and Facilities Project Manager with projects, ad hoc tasks and provide cover when necessary.

Qualifications & Education:

• Proven experience working in an office, facilities or customer service facing role.
• Experience setting up meeting rooms and using video conferencing tools.
• Excellent communication and collaboration skills with the ability to communicate effectively with key internal and external stakeholders.
• Excellent organisation and time-management skills. Excellent organisation skills with the ability to prioritise workloads and work to deadlines.
• Experience of using Microsoft Office, especially Word, Excel and Outlook.
• Ability to problem solve and make decisions on routine matters and display initiative in solving day-to-day problems.
• A basic understanding of good health & safety practices.

Caveat: This job description is not contractual. To perform this role successfully, you must be able to perform each of the key accountabilities satisfactorily. To meet changes in business operational, procedural, or technical requirements SAGE may add, remove or amend/change the accountabilities for this role, and you should be aware that this job description is not exhaustive, and you may be asked to undertake reasonable tasks and activities outside those for which you are primarily employed. SAGE UK is committed to Diversity and Inclusion and is an equal opportunities employer. We value individuality and therefore welcome all qualified applications from a diverse range of candidates.