Evening Customer Service Advisor Remote
Job description
Are you passionate about Customer Service?
Are you looking for a role that allows you to work from home and offers flexibility with the opportunity for progression? Then look no further..
Due to growth we are looking for a results driven Full Time Evening Customer Service Advisor to join our busy contact centre team, working from home.
£20,319 per annum + great benefits (37.5 hours)
This role requires you to work, 5pm-10pm Sunday-Friday.
At its heart, this role is about people. If you have a passion for customer experience and enjoy engaging with people, we would love to hear from you.
Working from home, you’ll handle webchat, inbound and outbound calls to help all sorts of customers. It might start with a basic order, but with your influencing skills, talent for negotiation and friendly personality, you’ll turn it into more.
This is what we’re looking for;
- Be able to think quickly on your feet, enabling the best outcome for all customers
- Great rapport building ability – communication is key
- A strong level of written and verbal communication, with a great attention to detail.
- Be able to work in a busy and fast paced environment
- Experience on SAP would be desirable, but not essential – our training is second to none.
- Basic knowledge/experience of MS Office Packages
What you’ll get:
- Equipment provided
- Huge discount on all sorts of lovely food and award-winning products
- Generous holiday allowance, with option to purchase more
- Recognition awards and Incentives
- Pension
- Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility
- And much more….
There’s a lot on offer, so what are you waiting for? Apply now!
Please note; we are unable to offer sponsorship for this role, therefore you mus
At Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.
