European Operations Manager Birmingham, England
Job description
BE AN ESSENTIAL PART OF EVERYDAY LIFE
Position: European Operations Manager
Location: Birmingham
Contract Type: Permanent (Full-Time)
Shift pattern: Monday - Friday
Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? If you're looking for change, and you're ready to make changes … we're looking for you.
At DHL our business is logistics, but people are our passion. With over 500,000 team members in 220 countries, we attract and retain great talent. We are one of the most innovative, most culturally diverse companies on the planet. We provide unmatched opportunities for personal and professional development. We really are a, “Best Place to Work.”
If this sounds like a team you'd like to join … keep reading.
We make promises to our customers, and we'll make promises to you too. The key responsibilities in this role include;
- Oversee and drive the execution of the day to day operational tasks to support the business as usual activities ensuring a high quality of service
- Drive WOW initiatives - working with Customer , Colleagues and Other LLP Departments. Run Projects associated with C.I. , Cost Saving, Operational Improvement and Excellence
- Review and maintain development of processes to execute operational activities and to support continuous improvement initiatives
- Driving High Quality Training and Process Adherence. Using Personal Development Plans to drive higher standards throughout the department
- Drive and control operational savings and accurately record these figures
You won't find another job like the one you'll find with DHL Supply Chain. Now, here's what we need from you:
- Experience within a control tower environment in LLP operations in Supply Chain division and multi modal transport operations with a bias towards Road and Rail operations
- operational experience within multimodal transport operations (e.g. DGF or DHL Freight)
- A good degree of computer literacy, with knowledge of MS Office including Access, Excel, PowerPoint and Word
- Excellent communication skills (at all levels) – good listener and effective in communicating ideas to support the development of good Customer relationships
- Ability to demonstrate logical thinking and work to pre-defined processes
- Strong and effective self discipline in relation to organisational skills, prioritisation and workplace time planning and process work methods
What will you get in return?
As a DHL employee you'll have access to a wide variety of benefits aimed at enhancing your wellbeing both at home and at work, from a free and confidential 24/7 GP Service and Employee Assistance Programme to affordable loans, simple savings and financial education. You and your family can also access our mental health app on the go, free mortgage and Will advice as well as hundreds of retail and lifestyle discounts. We also offer yearly free flu jabs and give you access to our Private Medical Insurance through AXA Health. All this and more is hosted on our Benefits platform which you will have access as a DHL Employee.
What you'll need to do next?
If you have a proven track record of achievement to match the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full up to date CV is attached with your application.
We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. We want to ensure that the candidate experience is of the highest professional standard.
The Company is committed to providing equality of opportunity for all employees. Furthermore we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.
